Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
212 reviews
Horace MannSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Horace Mann (NYSE: HMN) is the largest financial services company focused on helping America's educators and others who serve the community achieve lifelong financial success.Through our retail business, we help individual educators identify their financial goals and develop plans to achieve them. Our solutions include auto insurance, homeowners insurance, life insurance and retirement solutions.Through our worksite business, we partner with school districts to provide a comprehensive suite of employer- and employee-paid benefits, such as group life, disability and specialty health insurance, as well as supplemental products.
Horace Mann (horacemann.com) has 212 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 13 reviews with 4 stars · Clear filters
Roadside assistance wasn't to help me stats to me it would be hours
By TYNIKA H.
Response from Horace Mann· Sep 16, 2026
Thank you for sharing your experience! We’re glad roadside assistance was there when you needed it most. Providing reliable support when unexpected situations arise is important to us, and we truly appreciate your trust in Horace Mann!
Michelle was very friendly & patient explaining everything to me as I kept dropping her bc of bad cell service I had. She was Quick to respond with my quote & kept a friendly attitude the whole time.
By ELIZABETH G.
They will work with u
By LEON D.
Response from Horace Mann· Jun 4, 2026
Thank you for the kind review! We’re glad to hear you’ve had a positive experience with your auto insurance and that our team has been helpful in working with you. We truly appreciate your trust in Horace Mann!
Easy to get insurance and the cost was a great deal less.
By TAFFINA C.
Response from Horace Mann· Mar 3, 2026
Thank you for the great feedback! We’re so glad the process was easy and that we could help you secure coverage at a lower cost. We truly appreciate your trust.
So far the experience has been good. I’m just still waiting for the information for my homeowners, but David Mann has been very responsive and detailed.
By Lady A.
Response from Horace Mann· Feb 11, 2026
Thank you for your feedback! We’re glad to hear your experience has been good so far and that David has been responsive and thorough. We truly value the opportunity to serve you.
They have always advised me in the best possible way.
By PATTY B.
Response from Horace Mann· Jan 15, 2026
We appreciate you taking the time to share your feedback! We're happy to hear that our advice has been helpful to you.
Dave is honest and very respectful. He will tell you how honestly if you should staf with the comoany or move. He takes his time to make sure all number are correct and goes through them with you.
By Angelica A.
Response from Horace Mann· Dec 3, 2025
Thank you so much for sharing your experience with Dave. We’re thrilled to hear how honest, respectful, and thorough he has been. Making sure everything is correct and clearly explained is exactly the kind of service we strive to deliver. We appreciate you taking the time to recognize him!
Great agent and staff! Underwriting department needs work.
By Sylmas
Response from Horace Mann· Sep 4, 2025
Thank you for sharing your experience! We’re so pleased to hear that your agent and staff provided you with great service. We also appreciate your honest feedback about our underwriting department. We’re always working to improve, and your comments help us identify where we can do better. Thank you for choosing us—we look forward to continuing to serve you.
