Great Job Chad
Great Job Chad
By Josh H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
212 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Horace Mann (NYSE: HMN) is the largest financial services company focused on helping America's educators and others who serve the community achieve lifelong financial success.Through our retail business, we help individual educators identify their financial goals and develop plans to achieve them. Our solutions include auto insurance, homeowners insurance, life insurance and retirement solutions.Through our worksite business, we partner with school districts to provide a comprehensive suite of employer- and employee-paid benefits, such as group life, disability and specialty health insurance, as well as supplemental products.
Horace Mann (horacemann.com) has 212 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
212 approved reviews, newest moderated first
Great Job Chad
By Josh H.
Chad was a huge help through the whole process and for the many questions and stresses I had. He spoke to me during work hours and out which was very much appreciated.
By Tara R.
Response from Horace Mann· Jun 18, 2025
Thank you so much for your kind words! We're thrilled to hear that Chad was able to support you throughout the process and provide help when you needed it most!
Friendly, honest and helpful experience I have received in a long time.
By Mylton O.
Response from Horace Mann· Jun 18, 2025
We are happy to hear that you had such a positive and helpful experience. Thank you for taking the time to share your feedback with us!
Up to date info.
By William G.
The Horace Mann Rep was very knowledgeable and took his time to insure that all my coverages met my needs.
By Sharron B.
Response from Horace Mann· Jun 13, 2025
We're happy to hear that our representative was so helpful and thorough in making sure your insurance coverage met your specific needs. Thank you for your feedback.
I am new to Horace Mann Don't know much about Horace Mann yet
By benlee
The handling of my claim was horrible
By Scott H.
Response from Horace Mann· Jun 11, 2025
We’re truly sorry to hear about your experience with your claim, and we appreciate you bringing this to our attention. At Horace Mann, we strive to provide service that is timely, reliable, and supportive. Thank you again for your feedback—it helps us improve.
My agent is exceptional and the service is top notch. Even my first claim was simple and fast.
By LOU A.
Response from Horace Mann· Jun 11, 2025
We're happy to hear that our agent provided exceptional service! It's great to know your first claim was simple and fast. Thank you for your positive feedback.