Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
212 reviews
Horace MannSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Horace Mann (NYSE: HMN) is the largest financial services company focused on helping America's educators and others who serve the community achieve lifelong financial success.Through our retail business, we help individual educators identify their financial goals and develop plans to achieve them. Our solutions include auto insurance, homeowners insurance, life insurance and retirement solutions.Through our worksite business, we partner with school districts to provide a comprehensive suite of employer- and employee-paid benefits, such as group life, disability and specialty health insurance, as well as supplemental products.
Horace Mann (horacemann.com) has 212 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
212 approved reviews, newest moderated first
My representative was very knowledgeable and understanding and made the process easy. Thank you so much
By Cherise
Response from Horace Mann· Jul 23, 2025
We're glad you found our representative so helpful and the process easy. Thank you for sharing your experience with us!
Lisa did a great job!
By DENISE C.
Response from Horace Mann· Jul 16, 2025
We're glad you had a great experience. Thank you for letting us know!
I have been pleased with Horace Mann’s guidance and direction. My agent is knowledgeable and personable. I am always able to find someone to help you.
By OLIVIA P.
Response from Horace Mann· Jul 16, 2025
We're happy to hear that you've been pleased with the guidance you've received. It's great to know that you find our team knowledgeable and helpful. Thank you for your positive feedback!
They go above and beyond for their Customers and give outstanding business!!
By James P.
Response from Horace Mann· Jul 15, 2025
We appreciate you taking the time to share your wonderful experience. We are so happy to hear that you feel we go above and beyond for you!
My agent, Stacey, was most help very friendly and knowledgeable! Great company! I saved over $200 a year on auto insurance.
By DEBRA S.
Response from Horace Mann· Jul 9, 2025
We're happy to hear that our agent was helpful, friendly, and knowledgeable! And we're so glad you saved over $200 a year on auto insurance. Thanks for your positive feedback!
Straightforward advice and accurate quotes
By David
Response from Horace Mann· Jul 8, 2025
We're happy to hear that! Thank you for your positive feedback!
Accessibility, responsiveness and excellent customer service!
By Eunette L.
Response from Horace Mann· Jul 8, 2025
We appreciate you taking the time to share your wonderful experience. We're happy to hear that our customer service met your expectations!
I really like my agent. He's very good at what he does and is easy to work with even when the information he is delivering is not what you wanted to hear.
By Dianne AJ J.
Response from Horace Mann· Jul 8, 2025
Thank you so much for your kind words! We're thrilled to hear that your agent has made a positive impact and delivers service with honesty and ease, especially when it's not always what you hope to hear. We’re grateful to have agents like him representing us!
