Great service by Zak
Zak, recently helped us book a group cruise. His very professional and passionate about what he does and provided a great service. Many thanks Mrs Hambi
By Kim
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
131 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Holiday2 is listed under Travel Agencies.
Holiday2 (holiday2.com) has 131 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
131 approved reviews, newest moderated first
Zak, recently helped us book a group cruise. His very professional and passionate about what he does and provided a great service. Many thanks Mrs Hambi
By Kim
Zak, assisted us with our recent booking and was very knowledgeable and helpful. We were very happy with the service. Thanks Ann & Andy
By Andreas T.
My dealings with Zac have been excellent thus far! We are first-time cruisers and Zac spent a good part of the weekend helping us with our booking and reassuring us. He has a lovely telephone manner and a lot of patience too! His excitement and enthusiasm about cruising was very refreshing, and I was most impressed with his customer service (such as calling back when he said he would). We're now feeling very excited about our forthcoming trip. Thank you Zac!
By Shaneen M.
Spent a good 30 Minutes talking to Paul. The best adviser I’ve ever had - 5 stars. Thank you so much 🫡
By Customer
We saw a sunny cruise trip On dear Holiday2 And rang to ask about it, The way you’re supposed to do. We spoke with Paul, a fine guy, To find out all about: The train trip and the harbours, And the ship, without a doubt! He gave us information About meals and destinations! He told us all we’d need to know So, of course we said we would go. We’d like to sing his praises With sweet and gushing phrases And hope that if like we, You book through him, You’ll share our glee!
By V M.
I had great service from Paul who was very informative and explained the whole holiday, also he left his personal phone number so if I had any questions I could contact him direct. All in all it was a very easy experience to book the holiday and I would not hesitate to use this company again when looking for holidays.
By alan F.
Zak was very helpful and knowledgeable. He suggested calling us back and was true to his word. Excellent service!
By Terry C.
Zak was fantastic!! He had done this cruise and told us all about it. He was efficient, polite and generally on the ball with all our queries. We have done several cruises before but this buying experience was 2nd to none, and we’ll return for more hopefully!!
By Geoff W.