Excellent customer service
Customer service through the booking process was brilliant. I had many questions that were all answered with patience.
By Julie
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
131 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Holiday2 is listed under Travel Agencies.
Holiday2 (holiday2.com) has 131 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
131 approved reviews, newest moderated first
Customer service through the booking process was brilliant. I had many questions that were all answered with patience.
By Julie
I had an issue adding my booking to the cruise company site. My problem (which was my fault) was dealt with quickly and efficiently thanks to Kevin.
By Jane R.
After seeing a cruise offered on Travelzoo by Holiday2 to Japan, I rang to find out more information about the trip. Zac was really helpful and knowledgeable about Japan and the cruise line, he helped us with picking the right ship cabin for us, advised us about special promotions which were on offer and which we were able to take advantage of and went through the whole booking process. I'm really happy with the booking experience with Zac and Holiday2.
By Lynn