Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
I just received my latest order and haven't used any of the products yet, but I'm very impressed with the customer service.
By JUDITH J.
Response from HDIS· Sep 1, 2015
Thank you for your business. We appreciate your feedback!
It is so convenient to be able to order needed supplies without the retail experience of going to a store only to find out they are out of the correct size or needed item. Will definitely use again.
By Maggie
Response from HDIS· Sep 1, 2015
Thank you for your business! We appreciate your feedback!
Product assure daytime underware true to size Product does what was stated Will order again
By Diane
Response from HDIS· Sep 1, 2015
Thank you for your feedback! We appreciate your business.
Ordered my products on-line, very easy. Products arrived within 3 days. Couldn't ask for better service!
By Katherine
Response from HDIS· Sep 1, 2015
Thank you for your feedback! We appreciate your business.
The website was informative and made ordering supplies very easy. My order was processed and arrived in good time. This is so much more convenient than having to obtain supplies at a pharmacy or store.
By Antoinette
Response from HDIS· Sep 1, 2015
Thank you for your feedback! We appreciate your business.
Just came today! Took a long time!
By Roberta
Response from HDIS· Sep 1, 2015
Thank you for your feedback. There are several shipping options. A customer care representative will give you a call to discuss faster options for future orders. Thanks!
Great prices, fast delivery and quality products, even the boxes the shipment came in are reusable. My Big Sister Michele and I appreciate the fact that when we order something from HDIS for Mother, it'll show up quickly.
By Bonnie & M.
Response from HDIS· Sep 1, 2015
Thank you for your feedback! We appreciate your business.
The service is very good, good customer support
By Chris
Response from HDIS· Aug 28, 2015
Thank you for your feedback! We appreciate your business.
