Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
The only problem I have with HDIS is that you don't offer PayPal as an option for payment. After having two fraud on separate credit cards I am no longer using that method of payment.
By Judy
Response from HDIS· Aug 26, 2015
Thank you for your feedback!
Found delivery quick and not a problem with anything.
By Diane
Response from HDIS· Aug 25, 2015
Thank you for your feedback. We appreciate your business!
I have been searching for the product I bought from HDIS and was having difficulty locating it in stores. I accidentally found HDIS on the internet and ordered ten of the item for friends and myself. I paid very little for shipping and the order arrived quickly. I noticed one tube was not completely sealed at the bottom and had leaked a wee bit of cream. I decided to keep that one for myself and also thought I should let HDIS know about it. The Customer Service representative emailed me almost immediately and informed me that another tube was already shipped free of charge. I am so happy with HDIS that I will order from them in the future and will tell others about this great company.
By Eleanor
Response from HDIS· Aug 25, 2015
Thank you for your feedback. We appreciate your business!
You simply cannot beat the number of product choices. You can speak with a knowledgeable consultant on the phone or order online. Most of all there is no waiting in line at the grocery store with the product in your basket.
By Barbara
Response from HDIS· Aug 24, 2015
Thank you for your feedback. We appreciate your business!
Always professional courtesy when I contact you to order!
By Nan
Response from HDIS· Aug 24, 2015
Thank you for your feedback. We appreciate your business!
I found everything i was looking for. the site is easy to find your way. RECOMENDED
By Dyanne M.
Response from HDIS· Aug 24, 2015
Thank you for your feedback. We appreciate your business!
Item received in excellent condition and was as advertised. Fast deliver. We hope to be pleased with the product and to do future business with HDIS.
By Richard
Response from HDIS· Aug 24, 2015
Thank you for your feedback. We appreciate your business!
the Tena pads are the greatest item i have found for my husband. they don't leak and are easy to pull on and off. i would recommend these to anyone looking for a pad that is easy to use and hold a lot.
By LILA O.
Response from HDIS· Aug 24, 2015
Thank you for your feedback. We appreciate your business!
