Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Having to buy incontinence from a crowded store is embarrassing. Buying through HDIS allows you to maintain your dignity.
By G. S.
Response from HDIS· Apr 24, 2019
Thank you for your feedback. We appreciate your business!
The Reassure ultimate level pads are more expensive than Poise ultimate and provide only about half as much protection. I am using them only when I won't be leaving the house and I won't buy any more. On the plus side; they are more compact than Poise and take up less room in a bag or purse. I am carrying a couple of them with me for short-term emergency use. The individually packaged washcloths are totally satisfactory. They are as large as a regular washcloth, and are thick and soft. The individual packs prevent their drying out and make them easy to carry. The unit price is a bit higher than the multi-packs of other brands, but the larger cloths mean one cloth will be sufficient where three or four smaller wipes might be needed. I would recommend the washcloths unreservedly. I would rate the pads a one and the washcloths a five; so I give an average rating of three.
By Margaret
Response from HDIS· Apr 23, 2019
Thank you for your feedback. We appreciate your business!
Great product!
By BETH T.
Response from HDIS· Apr 23, 2019
Thank you for your feedback. We appreciate your business!
No problems all went well.
By Dan R.
Response from HDIS· Apr 23, 2019
Thank you for your feedback. We appreciate your business!
A bit too much advertisement (2 to 3 times a day - lighten up). Why do you pay taxes to other States?
By Dan R.
Response from HDIS· Apr 23, 2019
Thank you for your feedback. We appreciate your business!
Five***** service every month!
By Susanne
Response from HDIS· Apr 23, 2019
Thank you for your feedback. We appreciate your business!
Butterfly arrived when promised
By Walter
Response from HDIS· Apr 22, 2019
Thank you for your feedback. We appreciate your business!
Like the product was what was needed
By Dorrie
Response from HDIS· Apr 22, 2019
Thank you for your feedback. We appreciate your business!
