Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
I thought I was getting night wear, heavy, but the ones I got weren’t.
By Evelyn
Response from HDIS· May 1, 2019
Thank you for your feedback. We appreciate your business! A customer care representative will give you a call to discuss which product would work best for your needs.
Very efficient. Arrived in a timely manner, ahead of schedule.
By Deb
Response from HDIS· May 1, 2019
Thank you for your feedback. We appreciate your business!
I received my order in two days It used to take seven to ten days Great customer service
By Chris
Response from HDIS· May 1, 2019
Thank you for your feedback. We appreciate your business!
I received my order in a timely manner. The only thing I regret is the size of the Depend but I may not have noticed auto correctp
By Marilyn T.
Response from HDIS· May 1, 2019
Thank you for your feedback. We appreciate your business!
HI Friend and I were talking about our needs. Told her about my experience of previous contact with HDIS when I was working as a R.N.at nursing home which was most helpful. Went on line and was amazed of cost and products available. Ordered bed pads and a couple Poise pads received in timely manner with discounts most welcomed. Both catalogue and on line services are great, so plan to order her samples and one for myself. Will also bring a catalogue with me to next Sr. Center mtg. so others can see your products. Thanks ever so much. Min Svehla
By Marionette ".
Response from HDIS· May 1, 2019
Thank you for your feedback. We appreciate your business!
I haven’t had a chance to try the product yet, but I was pleased with the quick delivery.
By Beverly
Response from HDIS· May 1, 2019
Thank you for your feedback. We appreciate your business!
Excellent and fast service
By David
Response from HDIS· May 1, 2019
Thank you for your feedback. We appreciate your business!
I prefer this service for all of your incontinence needs, even if you’re ordering for an elderly family member. You can choose the kind/size of product you need. I suggest the tranquility heavy duty underpads to protect the sheets and mattress. They are large enough to cover movements on the bed and will absorb a large amount of liquid and don’t leak through. Also, all products are shipped in discreet packaging so nobody sees what has been delivered
By Jada
Response from HDIS· May 1, 2019
Thank you for your feedback. We appreciate your business!
