Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
616 reviews
Hardware DecorSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We carry world class closet rods, rod hangars, as well as all types of closet and Sliding cabinet door hardware. Free Custom Cutting on Closet Rod. Most orders ship within 24 hours. Trade discounts also available.Closet ProductsWardrobe LiftsCabinet ProductsHome Hardware
Hardware Decor (hardware-decor.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
616 approved reviews, newest moderated first
I looked for weeks for quality hardware for my custom closet build. Hardware-Deckr not only had so many options, they had the best prices for the custom closet materials I needed. Processing was incredibly fast.
By Dustin M.
Response from Hardware Decor· Jun 3, 2024
Thanks Dustin!
I initially didn't know this site. But having just bought from another online retailer geared towards contractors, I understood the simplicity of the site and appreciated the options they offered. I bought satin brass closet rods form them cut at custom sizes. The shipping was super fast and items came well packaged. Don't hesitate to buy from them. AND this is not my first and only review here. I've reviewed before.
By David
Response from Hardware Decor· May 31, 2024
Thanks you so much David! Happy to hear we are your Satin Brass closet rod provider.
I found just what I was looking for on this site. Happy with the price and fast shipping. The closet rod holders fit our custom closet perfectly.
By Missy Blalack M.
Response from Hardware Decor· May 30, 2024
So happy to hear you love your polished chrome flanges. Thanks Missy!
Quick Turn around from ordering to shipment!!!
By Johnna E.
Response from Hardware Decor· May 30, 2024
Thank you Johnna, we are glad we can provide you with our Oval Polished Chrome Rod kits.
Got what I wanted with prompt delivery
By Michael H.
Response from Hardware Decor· May 29, 2024
Thanks Michael! Glad we could be your Stainless Steel supplier!
Great service
By Gordon H.
Response from Hardware Decor· May 29, 2024
Thanks Gordon!
Your shipping charges are insane! I ordered something very small, probably a few ounces and picked the slowest shipping and it was over $16. Insane! I was willing to pay the total because I need the parts but it's completely ridiculous. No shipping service costs that much to send something so small and light. Update: the seller was very fast to respond to my review and refunded more than half of the shipping charge. I raised the overall score from 3 to 5 stars. I appreciate companies that are paying attention to their customers and also trying to make things right.
By Mike
Response from Hardware Decor· May 23, 2024
Hi Mike, we hate the shipping costs as well. After investigation you should have been offered the cheaper USPS Ground Advantage option rather than the Priority 1-3 day shipping option. A refund for the difference has been issued.
Prompt shipping.
By HA
Response from Hardware Decor· May 20, 2024
Thanks HA!
