Great product and easy to order.
Great product and easy to order.
By David
Response from Hardware Decor· Jun 18, 2024
Thanks David! So happy to hear that when ordering your custom cut rods it was a simple process for you!
Thursday, November 5, 2026 · Customer reviews of US businesses

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616 reviews
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We carry world class closet rods, rod hangars, as well as all types of closet and Sliding cabinet door hardware. Free Custom Cutting on Closet Rod. Most orders ship within 24 hours. Trade discounts also available.Closet ProductsWardrobe LiftsCabinet ProductsHome Hardware
Hardware Decor (hardware-decor.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
616 approved reviews, newest moderated first
Great product and easy to order.
By David
Response from Hardware Decor· Jun 18, 2024
Thanks David! So happy to hear that when ordering your custom cut rods it was a simple process for you!
Great Customer Service
By Mike R.
Response from Hardware Decor· Jun 13, 2024
Thanks Mike! Glad we could switch out those Shelf and Rod Brackets for you.
I did not finish my order and they noticed and sent me an email making sure I wasn't in the need of help and when I called they knew what to talk about and helped me out saved me money going another route
By Chastity G.
Response from Hardware Decor· Jun 13, 2024
Thanks Chastity! Not a problem!
Ordering was easy, shipping was fast
By david P.
Response from Hardware Decor· Jun 12, 2024
Thanks David! So happy your package got to you quickly!
Love my gold closet rods. Quality was better than I expected.
By Gayelyn D.
Response from Hardware Decor· Jun 12, 2024
Hi Gayelyn! Yeah we love the Polished Brass too!
I needed custom cut closet rods. I asked customer support if they can do the lengths I needed and recommended me CONNECT rods and they could cut the rods for me. I ordered the kits and put down custom cut details in the cart comment, however, I received rods without custom cut. I tried to reach out to the customer support but they just said they didn’t get my notes and CONNECT rod kits are not able to custom cut. In the end, the blame got put on me because they said I didn’t check in with them after I placed the order. I had to pay return fee and their restock fee. I wouldn’t recommend if you are ordering custom cut closet rods.
By A.C.
Response from Hardware Decor· Jun 11, 2024
Hi A.C! I am so sorry you are unhappy with the situation. As you would have noticed in your Order Confirmation email as well as the Shipping Email, that there were no notes for your order which would have given a clue that your order needed to be custom cut. A simple Email or phone call to us could have insured your custom cuts. Our normal return fee is 25%, but we only charged 15% since some items return were un-packaged and damaged.
Thanks Hardware Decor! You guys got it right! Everything I ordered in a hurry at a great price. What more could I ask for?
By DD
Response from Hardware Decor· Jun 7, 2024
Thanks Reuel! Glad we had the Satin Brass rods for you.
Fue muy facil hacer pedido y llegó muy rápido,el producto es de buena calidad
By Ursulo D.
Response from Hardware Decor· Jun 5, 2024
Gracias! Ursulo para tu resena. Estoy aprendo espanol. Me alegra que te gusten nuestros productos de armario.