Hardware damaged
Hardware damaged
By Thomas
Response from Hardware Decor· Mar 11, 2026
Thank you so much for letting us know Tom! We hope you are satisfied with your replacement pieces. Thanks!
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
616 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We carry world class closet rods, rod hangars, as well as all types of closet and Sliding cabinet door hardware. Free Custom Cutting on Closet Rod. Most orders ship within 24 hours. Trade discounts also available.Closet ProductsWardrobe LiftsCabinet ProductsHome Hardware
Hardware Decor (hardware-decor.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
616 approved reviews, newest moderated first
Hardware damaged
By Thomas
Response from Hardware Decor· Mar 11, 2026
Thank you so much for letting us know Tom! We hope you are satisfied with your replacement pieces. Thanks!
Very fast delivery. Customer changed their minds last minute added two more rods I ordered them and two days later they were here. Thanks timing was crucial.
By Kevin I.
Response from Hardware Decor· Mar 11, 2026
Not a problem Kevin! Thanks!
I called to inquire about a one piece (non-expandable) clothes rod around 8' long. Laura (I think????) answered all my questions quickly and efficiently with a friendly demeanor. The prices are more than I want to pay, but not nearly as high as other sites I had visited, especially the shipping charge. Hardware Decor's shipping price was quite reasonable for a package almost 8' long, especially when compared to a couple of other sites I visited. I made a mistake on my custom length in the order (didn't see the custom length link to put it in), so I put the info in the order comments section. I didn't see my custom length when I got the confirming email. So I called back and talked to Laura again. She pointed out where I made my mistake and corrected my error while we were talking. No muss, no fuss. Finally, the order shipped the same day. I'm hoping it gets here by this weekend, so I can install it. I'm very pleased with everything that has happened so far. Of course, the final item on the check list will be seeing how the bar fits in our newly updated MBR closet. I'm looking forward to this final piece of the update process being completed! What's not to like? Good prices, reasonable shipping for an oversized package, and friendly, helpful customer service. That's 3 for 3! I would do business with Hardware Decor again in a heartbeat!
By Myron
Response from Hardware Decor· Mar 5, 2026
That is so awesome Myron! Thanks!
Prompt fulfillment. Quality product. Reasonable pricing.
By Randy S.
Response from Hardware Decor· Mar 4, 2026
Thanks Randy!
Fast order processing. Package carefully packed. Order arrived as intended cut to the correct size. Delivered in 4 days from order. Great job!
By None
Response from Hardware Decor· Feb 27, 2026
Thank You! So happy your happy with your custom cut rods.
Second time using this company. I found the service excellent and the prices in line. I will continue to use them.
By Rj T.
Response from Hardware Decor· Feb 26, 2026
Thank you so much RJ! Glad you are happy with our services.
Great product, fast shipping and customer service was helpful with my questions.
By Amanda H.
Response from Hardware Decor· Feb 24, 2026
It was our pleasure Amanda! Hope you love everything!
amazing as always
By Taylor L.
Response from Hardware Decor· Feb 20, 2026
Thanks Taylor!