Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
616 reviews
Hardware DecorSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We carry world class closet rods, rod hangars, as well as all types of closet and Sliding cabinet door hardware. Free Custom Cutting on Closet Rod. Most orders ship within 24 hours. Trade discounts also available.Closet ProductsWardrobe LiftsCabinet ProductsHome Hardware
Hardware Decor (hardware-decor.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
616 approved reviews, newest moderated first
$3 for 6 plastic clips, $10 shipping. What the heck.
By Paul H.
Response from Hardware Decor· Mar 27, 2026
Hi Paul! We completely agree! We are currently looking at other shipping options to get those lowered. Thank you for your feedback.
Easy to order a fast delivery.
By Roy R.
Response from Hardware Decor· Mar 24, 2026
Thanks Roy!
Easy to order on line . Fast delivery.
By Stephen S.
Response from Hardware Decor· Mar 20, 2026
Thanks Stephen! Happy to hear you had a easy time ordering online.
The delivery time was exceptional and the quality of the rods were better than I could hope for. The gold color was spot on !
By Robert A.
Response from Hardware Decor· Mar 17, 2026
So happy to hear that Robert! Thanks!
On time shipping and accurate claim of the product being in stock
By Richard
Response from Hardware Decor· Mar 16, 2026
Thanks Richard! Hope you love those CONNECT rods!
With 100% honesty, my order for over $750.00 was never opened until yesterday at time of installation in a new house. I was shorted two brackets (ordered 12 and received 10). I asked for these brackets to be shipped at no charge to me, but received very awkward response with use of "Nope." They say since I checked the 7-day inspection box, I had no recourse. It is very sad and disheartening that this company cannot take customer problems on a case-by-case basis. Ordered over $750.00 in hardware, and two brackets at approximately $42.00 cannot be shipped at no charge since it was THEIR packaging/shipping error. Good product, but customer service is below standard.
By Angie R.
Response from Hardware Decor· Mar 16, 2026
Thanks for the feedback Angie!
Laura my sales rep helped me through each step of the process.
By Samuel H.
Response from Hardware Decor· Mar 13, 2026
Thanks Sam!
The customer representatives were cordial and attentive
By Clifford
Response from Hardware Decor· Mar 11, 2026
Thanks Clifford! Glad we got your order fixed!
