Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,471 approved reviews, newest moderated first
RC & Sean were helpful. Waited a couple minutes in the “dog park” and then we had a conversation to troubleshoot the collar’s malfunction. After a couple hard resets and charging and troubleshooting again, they’re shipping me a replacement. Good service.
By Matthew W.
Response from Halo Collar· Apr 25, 2024
Matthew, thank you so much for your review and for being a valued Halo customer!
Did not pay a year up front for the cellar service. We were not able to use the halo collar. We returned it 2 weeks after receiving it. However the company wouldn’t refund out annual fee of $63 dollars.
By Jane T.
Response from Halo Collar· Apr 26, 2024
Hey Jane, we are so saddened to hear this. Our management team has reached out regarding this issue.
Customer service is horrible!! The collar works great when it works but when it comes to warranty and getting fixed HALO fails miserably!
By Chris J.
Response from Halo Collar· Apr 29, 2024
We are so saddened to hear this, Chris. A member of our management team has reached out to you.
RC was extremely helpful in tracking down our replacement collar and letting us know that it will arrive tomorrow! Thanks RC!
By Melanie B.
Response from Halo Collar· Apr 25, 2024
Thank you for your kindness, Melanie! We love to hear that our team has gone above and beyond!
Jacqueline answered all my questions with speed and knowledge. This is why i love Halo!!
By Suz R.
Response from Halo Collar· Apr 25, 2024
We love to hear how much you love Halo, Suz, thanks so much for sharing!
The Halo Collar technical support system is fantastic. Tim was awesome in helping me answer my questions and resolving my issues over setting up the collars. He was kind, polite, professional and very patient.
By Ailene V.
Response from Halo Collar· Apr 25, 2024
We are so happy we were able to assist you, Ailene!
Kind and informative
By Dexterdakins
Response from Halo Collar· Apr 25, 2024
Thanks so much for your review!
personal attention
By Debbie L.
Response from Halo Collar· Apr 25, 2024
Thank you, Debbie!
