Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,471 approved reviews, newest moderated first
RJ was great, he was very helpful in fixing my problem that i was having with my beacons. Fixed one and we ordered one. Thank you for always having great service. Live my halo collars
By Tasha B.
Response from Halo Collar· Apr 25, 2024
Tasha, thank you for being a valued Halo Pack member and for sharing your story!
I'm really disappointed that Halo Collar has doubled the price of their subscription on us, I've been a user for nearly 2 years and I feel the need to voice this here. I do like the collar and think it's absolutely fair to charge a subscription for the software maintenance and features, but _doubling_ the price for long time customers seems just greedy. It feels bad because now I'm wondering, are they going to double the price again in another year? These kind of tactics just leave a bad taste in your mouth, even when you'd actually recommend the product for the most part. Now, I am less sure about making a recommendation. As for the collar itself: - Outside it works quite well. We have a lot of trees and sometimes I think they interfere with the GPS signal, but occasional false positives are okay in my opinion. I've never noticed it giving a false negative—that is, dog is outside the boundary and given no feedback. - It can be unreliable indoors. The best remedy is their Beacons, which create a safe zone, but they do cost extra.
By Michael
RC gave me helpful hints about a dog that is unresponsive to feedback and also for my other dog's collar that currently seems disconnected from the App.
By Laurie T.
Great experience very helpful.
By Brian D.
Sometimes the collar works very well and sometimes it shocks our puppy for no reason at all. Unfortunately, it has too many bugs for me to trust this. I would have returned the collar if it was possible.
By zackery O.
Absolutely awful experience. We have two collars and neither one works as it should. The gps is awful, the collar dings and beeps at random and worst of all the fence doesn’t work as our dogs are constantly running through it. Tonight one of our dogs was nearly hit by a car. Zero customer service. It’s so expensive and it never ever works. They are cheaply made and it shows. It literally NEVER works. Please do not waste the money
By Mike M.
Jacqueline did me a solid and helped me with a small piece missing from my charger. Love HER!!!
By Lynn
Tim was amazing, very helpful and patient with getting my collar working.
By Kristy W.
