Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,471 approved reviews, newest moderated first
Aaron is following up on the billing issue and will get back to me with a solution, in the meantime he was able to activate my collar so we don't have an interruption in service.
By Erin S.
Response from Halo Collar· Apr 25, 2024
Thank you for sharing, Erin!
Have used Halo collars since they came out and would be afraid for my dogs to be outside without them. With heavy use there are bound to be issues once in a while and I have ALWAYS had excellant support from anyone I have felt with at Halo. Any time they have been unable to help me get my collar working correctly they have replaced it with one that does. Probably the best tech firm I have ever dealt with.
By Rick
Response from Halo Collar· Apr 25, 2024
Wow, thank you so much for your kindness, Rick!
Easy and so far so helpful!
By Paul M.
Response from Halo Collar· Apr 25, 2024
Thank you, Paul!
I was eager to try this out. The price point is very steep but I wanted to give it a shot although I read tons of negative reviews. Their website states they price at this point because it's still "cheaper than a fence". But I don't think that's enough of a reason to charge $600-$700. Then, once I received the product, I expected something of nicer quality and was disappointed. On top of that, the collar was extremely big for my dog. I contacted customer service and all they did was point me to a DIY video on how to cut/adjust the strap to fit, because they don't have anything smaller. For $600, I am not about to cut and DIY his collar. So I decided to return it. But, they charge $25 just to return. Basically, this whole transaction of wanting to test Halo Collar has been a complete waste of time and money. I had to pay $20 to get it shipped to me, and $25 to return, so I'm at a loss of $45 for wasting my time and giving this product the benefit of the doubt.
By onyxob
Response from Halo Collar· Apr 26, 2024
We are saddened to hear about your negative experience. A member of our management team has reached out to assist you.
Tim answered my request almost immediately it was a great first experience at the dog park.
By Scott T.
Response from Halo Collar· Apr 25, 2024
We love to hear this, Scott!
Jacqueline was patient, professional, and knowledgeable. She answered all my questions.
By Julie A.
Response from Halo Collar· Apr 25, 2024
Thank you for sharing, Julie!
The support team has always helped me through situations and given great advice
By Beth B.
Response from Halo Collar· Apr 25, 2024
Thank you for sharing, Beth! We are happy to help!
Tim was incredible in helping me navigate my issue with a replacement collar and getting my pup protected. He walked me through the process and made certain I was satisfied.
By Aubrey B.
Response from Halo Collar· Apr 25, 2024
We love to hear this, Aubrey! Thank you for sharing.
