Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,471 approved reviews, newest moderated first
I had an issue with a dead collar, they are shipping me a replacement and have been very helpful with the process. I love the collars and have multiple dogs each with a collar. This was a great investment and customer service has been exceptional.
By Sammy M.
Response from Halo Collar· Apr 25, 2024
We're so happy you love your Halo Collars, Sammy! Thank you for sharing.
Jacqueline was GREAT! She handled the call in a professional & friendly manner. She is knowledgeable efficient and quick. She made the solution easy and pleasant.
By Philip A.
Response from Halo Collar· Apr 25, 2024
We love to hear this, Philip!
Halo collars are a great solution for large yards/properties where the cost to install fencing is too high. It’s also great when traveling with your dog to family or vacation bc you can make fences for any location. My only issue is the older collars have had charging issues and died abruptly. While this has been a considerable inconvenience, the customer service specialists have gone above and beyond to help me get replacements. Thanks, Jacqueline!
By The Rise G.
Response from Halo Collar· Apr 25, 2024
We're so happy to hear that you have had a good experience. Thank you!
Lindsay made my experience with Halo an absolute pleasure. I will happily recommend to all!
By Terri M.
Response from Halo Collar· Apr 25, 2024
Thank you so much for your kindness, Terri!
The Zoom customer experience was really cool. I was super comfortable, they were cool with me being off camera too. Nakia really helped me out! I am really happy with this product support so far.
By Jasmine C.
Response from Halo Collar· Apr 25, 2024
Thanks so much, Jasmine!
Amazing customer service with Nikai! Walked me through everything I needed - made the whole experience seamless - the support team at the Dog Park is PRICELESS.
By Sabrina A.
Response from Halo Collar· Apr 25, 2024
We love to hear this, Sabrina! Thank you for being a valued Halo customer!
The "dog Park" is great. I love seeing and talking directly to the customer service people. Both times in the park today the Rep was supper helpful and courteous.
By craig F.
Response from Halo Collar· Apr 25, 2024
Craig, thank you for sharing! We're so happy you love the Dog Park!
I’ve always been skeptical talking to customer support for any and all places but Halo dog park has been amazing help since the beginning. Especially Aaron, he was beyond professional an was able to answer all of my questions and help me out with any issues I may have had! He exceeded my expectations with the help he was able to give! The company is doing great by training and having the option for live videos and the direct personal help. I do believe that the company should lower the subscription prices to accommodate for the lower class such as my self. I can not afford a new halo collar from you guys so I had to buy one used from someone else. The concept and product works amazing and I would love to stay with halo for my dogs safety and to keep me at ease!
By James
Response from Halo Collar· Apr 25, 2024
Wow, thank you so much Aaron! We love to hear good things about our team!
