Awesome
Went in for a treadmill. Got a fabulous salesman and a super machine for a good price. Delivery was on time and assembled quickly.
By Beth
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
588 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gym Source offers a full range of fitness products, gym design strategy, and ongoing after-sale support for both home and commercial gyms. We act as your full-service resource for the entire project including, design and development, installation, and after-sale service. We find the best fitness solutions for your individual health goals and available fitness space with our commitment to the following unique services.
Gym Source (gymsource.com) has 588 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
588 approved reviews, newest moderated first
Went in for a treadmill. Got a fabulous salesman and a super machine for a good price. Delivery was on time and assembled quickly.
By Beth
The Gym Source in Cherry Hill was excellent to deal with. Jay Sanchez the manager was very knowledgeable and good to work with. We bought a Cybex Arc Trainer, an excellent piece of equipment. Very satisfied.
By Joe
Good service and quality.
By Khalil
They have a great selection of gear, and the website is a breeze to use. I haven't used the new disc yet as my old one is still good, but I like having a backup just in case.
By Barbara
I purchased an elliptical for my husband as a surprise birthday gift. I made it quite clear this was a surprise and all calls or questions regarding delivery should be made to my cell phone number. The salesman in the store assured me this would be the case. I saw him enter my cell number in the system. However, when the machine was ready to deliver they called my husband's cell phone number which had been in the system from a previous purchase. This totally ruined the surprise. I was extremely angry. They gave a slight discount and tried to be nice about it, but I would hesitate purchasing a large item from this store again.
By Hank & I.
Always a pleasurable experience. Only gym store I use.
By Ed
My experience was excellent. I had to exchange a treadmill and they worked with me. My only disappointment was that return policy was not clear when I bought the treadmill.
By Amy
Gym Source is the most Professional and Reliable organization to pursue Life-time Fitness. The quality of professionalism exhibited by the Staff is second to none and their intensity to meet your fitness needs is awesome.
By Coach B.