Customer service exceeded expectations.
Customer service took care of my issue right away and exceeded my expectations!
By AP
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
104 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 1989, Genuine Innovations created the first CO2 inflator head. Since then, millions of cyclists around the world have put their trust in Genuine Innovations' CO2 inflation product and accessories. Ride Under Pressure!
Genuine Innovations (genuineinnovations.com) has 104 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
104 approved reviews, newest moderated first
Customer service took care of my issue right away and exceeded my expectations!
By AP
Easy to order and received as promised!
By MCouppee
I owned a previous model for over 10 years. I recently replaced it with newer model. My personal tip is to always make sure your new tube’s presta valve is open before you attempt to inflate.
By Ultraflate U.
Came when expected and order process was easy!
By Mariellen C.
They stand by their products!! No questions asked. I will buy all I can from them for this reason. Great company. Great LIFETIME warranty.
By Robert N.
I have used your products for years, and have always been happy with the quality. I recently had an inflation unit fail and was amazed at how quick and easy it was to get a warranty replacement. Looking forward to may more years.
By David B - Madison, W.
Excellent products at great prices. I'm very pleased and satisfied with the Tubeless Tackle Kit, Microflate Nano heads, and Value Pack of 16 gram Threaded CO2 Cartridges. I recommend Genuine Innovation products to everyone.
By Bill
Great service and shipping. Could not be happier
By Mike S.