I received the products ordered
I received the products ordered. They arrived as “promised”. The products do what they’re supposed to do.
By Coleman T.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
104 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 1989, Genuine Innovations created the first CO2 inflator head. Since then, millions of cyclists around the world have put their trust in Genuine Innovations' CO2 inflation product and accessories. Ride Under Pressure!
Genuine Innovations (genuineinnovations.com) has 104 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 9 reviews with 4 stars · Clear filters
I received the products ordered. They arrived as “promised”. The products do what they’re supposed to do.
By Coleman T.
Quality for less
By Mark L.
Easy to find what I was looking for. Wanted to input tax exempt but didn't see any way of doing it.
By customer
Haven't used them yet
By Justen M.
You would have had five stars except for the pestering for a review.
By bishoppeak
The valve came fairly promptly. The only hitch is that I did not receive notification when it was being shipped.
By Courtney S.
Overall customer support was amazing but at the end of the day I had a warranty issue and was not able to replace the exact same pump with what I had because of it being sold out.
By Marc A.
Good Tool, needed slight adjustment.
By Gabriel A.