Decently Easy to use website
Decently Easy to use website; quick service. Got exactly what I needed & wanted at a reasonable price and a short wait time. Excellent experience.
By David M.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
307 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Genius Tools’ commitment to creating the highest quality of tools dates back to 1975, and that tradition continues today – supported by the best engineering talent, professional manufacturing, and invaluable feedback from customers. We have grown to carry a wide range of hand tools, pneumatic tools, automotive tools, and tool storage, providing over 8000 unique items. Genius Tools offers efficient, durable, and cost-effective solutions to professional users worldwide.
Genius Tools USA (geniustoolsusa.com) has 307 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
307 approved reviews, newest moderated first
Decently Easy to use website; quick service. Got exactly what I needed & wanted at a reasonable price and a short wait time. Excellent experience.
By David M.
Everything was fine except for the fact that I never received an acknowledgement of my order. The order arrived promptly and was correct. But I would like to have known that you actually received it.
By Dennis S.
Received the items today. Items matched description and are high quality. Easy, painless and quick transaction. Would definitely buy again from this company. No worries - No fear! Thanks!
By Todd C.
tool was as expected
By PRECISION TRUCK S.
New to you products but very happy so far
By Jason R.
Shipping was fast product looks very well made and fit and function is great.
By Phillip J.
My order arrived quickly, and item seems of good quality. I would rate 5 stars other than the fact I had ordered a quantity of 2 but only one item arrived. I was not informed ahead of receipt of item, that my total order would not be fulfilled. I needed to contact customer service to find out why. CS did respond very quickly, and informed me that only one was available and the second was not sent because they were out of stock. I did get refunded for the cost of the second item, and half of the shipping fee which I felt was appropriate.
By Treva
Support staff very knowledgeable about products and very helpful as well.
By Lance