lina
sometimes it takes longer than gmail to update the mails :(
By Lina
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
295 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. To learn more, visit https://front.com/
Front (front.com) has 295 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
295 approved reviews, newest moderated first
sometimes it takes longer than gmail to update the mails :(
By Lina
I absolutely enjoy using Front! It is very easy to communicate with, Easy to talk with others via the comment section on all emails. I love being able to Tag an email and send it to its correct destination as well .
By Tiffany
It's a very nice service, happy to use it!
By Federica M.
Recent changes to the sidebar are clunky. Also the ability to reorder the layout of the various teams and boxes would be nice.
By Nicholas
There is always room to improve
By Luis
Super useful and top friendly!
By Nil
Front has changed the way we communicate with customers and collaborate with team members. Our company is a huge fan of their platform. It's easy to work with, intuitive, and extremely powerful. If you work with customer support or client relations, Front will be your best friend. 😍 And if you're dealing with overwhelming inboxes, Front will help you efficiently tackle emails and organize your work! And if you ever need help with anything, their customer support is one of the fastest most efficient teams we have ever encountered! They really listen to customers and are constantly improving the product to match their clients' needs. If you're wondering if you should get Front. Do it. You won't regret it!
By Daniela
I do a lot of copy/pasting text from other places to Front. The formatting can be very time-consuming at times. Other than that I love the tool
By Kristi