Very helpful
Very helpful. But when, sending emails/replying to emails. It takes a couple of second to appear that it was sent. Even though it was. It remains in Draft status for a couple of seconds
By Cherry
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
295 reviews
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Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. To learn more, visit https://front.com/
Front (front.com) has 295 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
295 approved reviews, newest moderated first
Very helpful. But when, sending emails/replying to emails. It takes a couple of second to appear that it was sent. Even though it was. It remains in Draft status for a couple of seconds
By Cherry
A must-have for people who work from home. Organizes my emails neatly. Helps me communicate with my coworkers offshore and locally.
By Lee
Front is a great tool over all! Only issue I have is when scrolling through a long email chain, it kicks you back to the end of the conversation and you have to keep doing this over and over until the conversation eventually loads. Other than this, I love Front!
By Gloria
We tried some of these tools and Front is by far the best.
By Philipp
Features are great - just being able to have multiple inboxes and team wide rules are a game changer. But pricing is high and they refuse to give discounts. Once in awhile the app is buggy but it is very rare
By Aakesh S.
We find the software to be very useful, but they pull you in with discounted extra features that you need at the start and then hit you with BIG increases upon renewal and no interest in negotiation knowing that you're already committed to using the software.
By Michael B.
Expensive but a pretty cool software for managing incoming & outgoing Twilio texts.
By Jonny