Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,217 reviews
FreshpetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,217 approved reviews, newest moderated first
Definitely have noticed more energy! Tucker plays with his toys much more than before. He was starting to get picky on food and Fresh Pet has changed that as well.
By Lucy
Response from Freshpet· Oct 21, 2026
Hi Lucy, we love hearing that even a picky pup is enjoying our recipes. If Tucker had thumbs, he’d be giving us 5 stars too. Thanks for the love! 💚🐾
Our boy almost always cleans his bowl! A picky eater, he’s enjoying Fresh Pet!
By Thomas R.
Response from Freshpet· Oct 22, 2026
Hi Thomas, your feedback is the best kind of treat. We love hearing that even a picky pup is enjoying our recipes. Thanks for choosing Freshpet.💚
Sunni doesn’t like the shredded chicken at all. She likes the others, especially the beef.
By Benda
Response from Freshpet· Oct 21, 2026
Hi Benda, we're so happy to hear that Sunni is enjoying our recipes. We’d love to help you update her plan. To do so, our team will be reaching out to you. Please do keep an eye on your inbox and spam folder. We look forward to hearing back from you. 💚
My little dog Sami just loves the food and it helps keep him healthy and thriving. Their communication about delivery dates is great. They also show their appreciation for their customers by including free gifts every so many orders. All in all they are a great company that I would recommend to anyone who loves their dogs and wants to feed them quality food.
By Julie Y.
Response from Freshpet· Oct 21, 2026
Hi Julie, thank you for the kind words and recommendation! Our mission is to make mealtime simple and healthy for the dog you love, so we’re thrilled to hear Sami is thriving on Freshpet. Your 5 stars really made our tails wag. 🐶💚
My pittie loves fresh pet food I’ve never seen his bowl so clean after he’s finished the other food I was giving to him wasn’t agreeing with him loose bowels all the time sometimes he just wouldn’t eat his food solid poop now that I switched
By Frank
Response from Freshpet· Oct 21, 2026
Hi Frank, we’re thrilled our recipes were a hit! Knowing it's making a difference for your pittie makes our tails wag. Thanks for trusting us with his nutrition. 🐶💚
Abby leaves behind beef and chicken but she eats all of the beef, turkey and lamb. Please do not include beef and chicken in the next shipment. Thank you.
By Phyllis S.
Response from Freshpet· Oct 21, 2026
Hi Phyllis, we're so happy to hear that Abby is enjoying our Beef, Turkey and Lamb Recipe! We’d love to help you update her plan. To do so, our team will be reaching out to you. Please do keep an eye on your inbox and spam folder. We look forward to hearing back from you. 💚
Coco has become a great eater. Some recipes better than others, but eating them all. I am very satisfied with the choice to make Fresh Pet her lifelong food. At 1 year of age, we are on the road to a long life. Thank you very much!
By William E.
Response from Freshpet· Oct 21, 2026
Hi William, your kind words have us doing zoomies! We’re so happy Coco approved of our recipes. Thank you for the 5 stars and for choosing Freshpet. 🐾💚
My dogs love to eat now. They used to be so picky and believe me they know when it's dinner time they hunt me down 😀
By Linda H.
Response from Freshpet· Oct 20, 2026
Hi Linda, thank you for the 5 stars! We’re so happy your picky pups approved of our recipes. Reviews like yours make our day pawsome. 🐾💚
