Quick delivery
Quick delivery; Firepit cover was well protected; Received a quick response to a question
By EDF
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
294 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a homeowner, builder, architect, or landscape contractor, our goal is to earn your business by providing expert sales assistance, great selections and most importantly quality products. If your project requires a custom product or you need additional information please do not hesitate to contact us.Our 25+ years experience will separate us from your typical online store.Our price guarantee means we monitor online prices so you will buy at the best or most competitive price available.We also ship nationwide, with free shipping on all orders $95 and up.We look forward to earning your business!
Flame Creation, LLC (flamecreation.com) has 294 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
294 approved reviews, newest moderated first
Quick delivery; Firepit cover was well protected; Received a quick response to a question
By EDF
Mike of Flame creation was very helpful. Send out the firepit burner for them to troubleshoot the issue. They found out the issue and repaired. Highly recommended.
By Courtyard
Website was easy to use. Order was ready and shipped in only a few days. Communication was great. The glass surround looks great during the day with no fire and absolutely beautiful when lite at night. It adds a whole new dimension to our outdoor enjoyment.
By robert L.
Ordered pan and burner . A few times on different fire pit projects that we have done for clients. I can say they are built very well.
By Michael C.
Quality product and timely shipment
By Pete S.
Easy experience, love the look!
By Tim B.
Love the product, free shipping and able to track it…
By Brian D.
Just what I needed and deliverd fast. Since it was an all glass wind screen for my firepit, I was worried about breakage, but the glass was tripple wrapped and cushioned perfectly.
By Neil