Low flame
Low flame, lots of whistling coming out of the unit.
By Scott H.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
294 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whether you're a homeowner, builder, architect, or landscape contractor, our goal is to earn your business by providing expert sales assistance, great selections and most importantly quality products. If your project requires a custom product or you need additional information please do not hesitate to contact us.Our 25+ years experience will separate us from your typical online store.Our price guarantee means we monitor online prices so you will buy at the best or most competitive price available.We also ship nationwide, with free shipping on all orders $95 and up.We look forward to earning your business!
Flame Creation, LLC (flamecreation.com) has 294 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
294 approved reviews, newest moderated first
Low flame, lots of whistling coming out of the unit.
By Scott H.
Great service. Great product.
By Scott B.
I like the fire pit cover. Looks and fits great! The packaging was amazing - cover was well protected and package was easy to open. Thank you.
By James B.
Nice product fast shipper
By Roger G.
Unfortunately, the cover arrived dented. For the price, it is a much flimsier material than I expected. Also, I thought for the size (48”) it would have two handles. Quite awkward with just one handle. Disappointing purchase.
By Outdoor G.
Item was exactly as pictured. Size of lava rock right on with measurements. Arrived in two days even with the Covid crisis!
By nan S.
Not sure who I talked to but they were very helpful and personal. I will be using you guys for my future jobs.
By Alex AchavalA-Z L.
Part of our order was not immediately available, but Mike Erickson contacted us right away by email to let us know. He gave us an estimated delivery date which was reasonable. They filled the order several days ahead of what we were promised. The 30" High Capacity Penta Burner Kit appears to be high quality well made.
By David M.