Highly recommended
Great products and service with super fast delivery!
By Lee L.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
119 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Faultless Caster provides reliable casters for many mobility needs. Backed by Colson Group, the Global Leader in Casters and Wheels, Faultless sells industry-leading caster brands, including Albion, Shepherd, Jarvis, and Pemco. A large national fulfillment network provide local service and delivery for purchased casters.
Faultless Caster (faultlesscaster.com) has 119 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
119 approved reviews, newest moderated first
Great products and service with super fast delivery!
By Lee L.
After some delay with the order I was able to get a reply detailing the problem. They were very honest about their error and saw to it that the order was shipped as soon as possible. Thank you.
By James D.
Wheel fit and was on time
By Joe C.
Great to deal with.
By Bruce G.
Easy to deal with, fast service
By Stephen H.
Easy to look up and find the right part. Delivery was ahead of schedule. New wheels should last a long time.
By anthony K.
Casters came on time and as described.
By Noble
Item purchased was delivered as advertised and on time. Great followup after the order was placed.
By Harvey T.