Great service
Great service. Prompt delivery.
By SB
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
214 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Faucet Town USA is a premiere distributor of decorative lighting, bath, kitchen fixtures and plumbing products. We offer top quality brands like DreamLine, Dawn, Nuheat, Fanimation, Neptune, Pulse ShowerSpa, Vigo, Virtu USA and more at the best prices on the web.We specialize in providing personalized service for each of our clients needs. If you have a specific question about a particular product or application, we will be happy to help.
Faucet Town USA (faucettownusa.com) has 214 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
214 approved reviews, newest moderated first
Great service. Prompt delivery.
By SB
Picture of item looked much better than the item itself. Cost of return was too much.
By BigBuyer
Arrived before the delivery date in excellent condition.
By Marcie C.
I ordered on a Thursday and website said awaiting fulfillment. Friday I was out of the country and didn't have access to dial the 800 number. Thought by Monday or Tuesday website would be update but still said awaiting fulfillment. Since I was in a hurry to get item I sent an email Wednesday night. Found out Thursday that item was shipped on Tuesday and out to be delivered on Thursday. If website had been updated I wouldn't have been in panic mode all week!
By Cassie S.
I ordered an upscale toilet seat, and it is exactly what we had in mind for our bathroom project. However, one of the hinges had a slight loose feel about it, and I notified Faucet Town of the possible problem. Faucet Town asked for specifics, and a picture of the hinge in question. Without any hesitation, Faucet Town ordered a replacement part from the manufacturer to correct the problem. A+ service!
By JON C.
Very nice material and construction, fast shipping, very professional packaging and the lowest price at the Faucet Town USA. But, beware that the displayed picture of the item is incorrect. The manufacturer, transolid, displays the same picture in their web site. The same misleading picture in amazon.com, walmart, and a few other places.This needs to be corrected.
By J. P.
love it works great
By JOHN D.
No problems exactly as advertised and easy to use with updates on shipping
By Lee D.