A great company to work with
A great company to work with. Customer service excellent.
By Linda
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
214 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Faucet Town USA is a premiere distributor of decorative lighting, bath, kitchen fixtures and plumbing products. We offer top quality brands like DreamLine, Dawn, Nuheat, Fanimation, Neptune, Pulse ShowerSpa, Vigo, Virtu USA and more at the best prices on the web.We specialize in providing personalized service for each of our clients needs. If you have a specific question about a particular product or application, we will be happy to help.
Faucet Town USA (faucettownusa.com) has 214 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 14 reviews with 4 stars · Clear filters
A great company to work with. Customer service excellent.
By Linda
Great product. Item arrived immediately and was well packaged.
By Werlin M.
good quick prompt service reasonable prices
By Stanley W.
The product I received was as promoted... I received my order promptly and I am very satisfied....
By John M.
Delivered timely, quality product and packaged, I'm happy, thanks!
By Timothy
Good quality at good price. Delivery took a couple days longer than expected, but otherwise everything went smoothly.
By Larry
This company goes out of their way to satisfy a customer. I give them 4 instead of 5 stars only because the "harvest gold" they advertise is not a good match for the classic color from the 60s and 70s. It's more "harvest green". In fact, the photos on the website show 2 different "harvest golds" depending on whether or not it's plastic or wood. The Avocado on the other hand is right on the money. So my experience was both good and bad. However, Faucet Town was very understanding and more than made me whole and I would not hesitate to order from them again. Nobody paid me to say that.
By Scott F.
Good product and amazing customer service,fast shipping! I will come back to get more products.
By Tom