Absolutely frustrating experience with…
Absolutely frustrating experience with this company. I placed my order expecting a smooth process based on the claims on their website, but everything after payment became stressful. Shipping was delayed multiple times without any proper explanation, and trying to contact customer service felt like a complete waste of time. Emails either went unanswered or received vague replies that didn’t solve anything. When the appliance finally arrived, the packaging looked poorly handled and the product did not feel as premium as advertised. For a company selling expensive kitchen appliances, the level of professionalism and support was extremely disappointing. There was no sense of urgency, accountability, or care for the customer experience. I rarely leave negative reviews, but this purchase turned into a frustrating and time-consuming ordeal. I would strongly recommend looking elsewhere before spending your money here.
By Vivienne W.



