Very responsive
Very responsive, excellent to work with!!!
By Kana H.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
214 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Faucet Town USA is a premiere distributor of decorative lighting, bath, kitchen fixtures and plumbing products. We offer top quality brands like DreamLine, Dawn, Nuheat, Fanimation, Neptune, Pulse ShowerSpa, Vigo, Virtu USA and more at the best prices on the web.We specialize in providing personalized service for each of our clients needs. If you have a specific question about a particular product or application, we will be happy to help.
Faucet Town USA (faucettownusa.com) has 214 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
214 approved reviews, newest moderated first
Very responsive, excellent to work with!!!
By Kana H.
The 'hard to find' ball swivel shower part arrived very fast and was just what was required.
By John S.
Delivered timely, quality product and packaged, I'm happy, thanks!
By Timothy
Good quality at good price. Delivery took a couple days longer than expected, but otherwise everything went smoothly.
By Larry
I never thought a toilet seat could be both Awesome & Beautiful but the one I got from Faucet Town is exactly that ! I spoke with Robin in Customer Service who assisted me with my purchase 😊 Thank You !
By Steve in F.
Exactly what we needed and what was shown. Item was sent in a timely manner!
By David G.
I ordered at 12:43 PM - they shipped at 1:13 PM. They shipped (FREE) from FL and I received in AZ 2 days later. Amazing! Oh, and they had a good price on the product, which is exactly as shown on the site and outstanding quality. Thank you and I will order from you again.
By Richard M.
Your customer service rep was amazing - thank you for her outstanding customer care. She alone would have me coming back or recommending you.
By Michael J.