Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
214 reviews
Faucet Town USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Faucet Town USA is a premiere distributor of decorative lighting, bath, kitchen fixtures and plumbing products. We offer top quality brands like DreamLine, Dawn, Nuheat, Fanimation, Neptune, Pulse ShowerSpa, Vigo, Virtu USA and more at the best prices on the web.We specialize in providing personalized service for each of our clients needs. If you have a specific question about a particular product or application, we will be happy to help.
Faucet Town USA (faucettownusa.com) has 214 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
214 approved reviews, newest moderated first
I ordered a faucet and a week later got a email stating that is was discontinued, however, I found it available on several other websites. I think they could get it but didn't want to honor the price they advertised as it is $75 or more on the other sites.
By Phill L.
I looked merchandise up on-line then purchased over the phone. I received great help from Elena especially after I had messed up and ordered one item wrong. She got this straightened out and everything was shipped and received on time with no delays. Elena was excellent and is probably the number one reason I will use this company again. I have and will continue to recommend Faucet Town USA to my friends.
By Charles W.
Faucet Town USA is a very professional organization and the Customer Service person was vey helpful and easy to work with. I would do business with them again.
By Rodolph N.
Faucet Town really does go above and beyond anything I would've expected. They made sure that I got my products quickly and without any hassle. Their faucets are absolutely amazing, and the range of choices available is mind boggling. I even picked up one of those automated vacuums after my initial purchase, because the price was just so good and, when combined with the customer service, there was no way they weren't going to get my return business.
By Curtis F.
Faucet Town was such a wonderful place to shop, what a great experience. Thank you for your fast delivery and product was just what you pictured and promised. Absolutely recommend your company to all my friends and family.
By Fred B.
Very knowledgeable staff and super friendly. Helped me choose the right shower door and told me everything I needed to know to ensure we bought the right one.
By Jennifer B.
I would recommend faucet town USA and there website to anyone. It was easy to use and there customer service was outstanding. If I recieved my product when they said I would, and was exactly what I wanted. I would recommend them to anyone. I will also be using them for my next project.
By Robin H.
Faucet Town USA was extremely pleasant to deal with and responded to my questions fast. Product was as described and delivered fast. They event went above and beyond what I would have expected.
By Michele
