Lights not working
Had a problem with lights not working. Sent an email. Cant call because you will never get through. Got back to me with resolution. Everything worked.
By Not A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
479 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Step into a magical world and celebrate the festive season with Fairybell®. Fairybell® produces unique LED Christmas trees bring a festive cheer to your in- and outdoor space where joy, warmth and happiness come together; the Christmas spirit at its best! Fairybell® Christmas trees create an enchanting scene for each type of area: a garden, front yard, balcony, terrace or indoor space. Thanks to a new system, our trees are incredibly easy to set up and take down.
Fairybell (fairybell.us) has 479 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
479 approved reviews, newest moderated first
Had a problem with lights not working. Sent an email. Cant call because you will never get through. Got back to me with resolution. Everything worked.
By Not A.
Easy rectification of my issue.
By John M.
Received my flag pole tree in a couple days. Installation was straight forward and easy. Was a great addition to our decorations. Highly recommend.
By Christopher
Easy lights to set up
By phillip F.
Have made mutiple calls to get assistance for a 20ft tree I purchased and cant get anyone to help me I am returning the tree because I cant get my issue addressed.
By Troy S.
Response from Fairybell· Dec 24, 2023
Dear customer, Thank you for your review. We are sorry that your experience with Fairybell isn't the way we want it for or customers to be. Would you please share the problem with us at [email protected] so we can help you out and still let you enjoy a magical Christmas with Fairybell! Thank you! Kind regards, Team Fairybell
Easy to set up. Very high quality product. Looks amazing!!
By Dennis
Quick shipping, fantastic response to my email questions. Thanks, love the tree!!!
By William G.
Great product. fairly easy to setup. wish. it was a little brighter and need better instruction
By JWK 5.