Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
288 reviews
EyekepperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Eyekepper, we are dedicated to providing the finest eyewear solutions, specializing in prescription titanium, metal and metal-free glasses.Our Vision:Eyekepper envisions a world where everyone can enjoy impeccable vision, regardless of their unique needs or style preferences. We believe that eyeglasses should not only enhance your vision but also complement your individuality, offering a perfect blend of function and fashion.Our Expertise:Eyekepper is at the forefront of eyewear technology, with a special focus on titanium glasses and metal-free frames. Titanium is renowned for its exceptional durability, lightweight nature, and hypoallergenic properties. This makes it an ideal choice for individuals seeking eyeglasses that are not only comfortable but also long-lasting. Metal-free glasses, on the other hand, have redefined durability, presenting an innovative solution to the fragility woes commonly associated with traditional hinges. Our Product Range:We offer a diverse and carefully curated collection of titanium and metal-free eyeglasses designed to cater to a wide range of prescriptions and style preferences. Our experienced opticians and eyewear specialists work tirelessly to create glasses that not only meet your visual needs but also elevate your fashion quotient.Your satisfaction is our top priority. We are here to address your questions and concerns.
Eyekepper (eyekepper.com) has 288 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
288 approved reviews, newest moderated first
Small pair of glasses. Gave them to my daughter. Good customer support. Partial refund recieved. Prefer dimensions on ad. Glasses good for teenage child.
By Roman M.
Response from Eyekepper· Apr 27, 2022
Hello,we are so sorry that the glasses did not satisfy you. We have contacted you via email.Shall you have any further questions,please send the email to [email protected] to contact us.Many thanks.
Ordered glasses from "EYEKEPPER" on Amazon today. I should have been concerned that they didn't even spell their own name correctly. The bifocals I selected had a magnification power of +250 however when I went to the "checkout" it listed them as +200. I deleted and reselected the order a couple of times to make sure I did it correctly but I got the same result. Tried calling their customer service. The message said that the mail box was full (no answer). Tried to chat with customer service on-line and got an automated response. I placed the order in hopes that I will get the correct glasses. So far it has been a pretty bad experience. ***UPDATE*** I canceled my order and contacted my credit card company to inform them that they should NOT APPROVE THIS PURCHASE. A person contacted me from the "company" after the bad review and after I canceled the order. I could barely understand him. They appear to be a foreign company (not U.S.). I don't recommend this product in any way. Steer clear, VERY SCAMMY!
By Mitch
Response from Eyekepper· Apr 25, 2022
Hello,sorry for all inconvenience. Both are our brand names.The situation you encountered may be website error.We have contacted you by email.Shall you have any further questions,please send the email to [email protected] to contact us.Many thanks.
Happy Happy with our glasses from Eyekeeper; especially the bifocal sunglasses! Perfect….we had a little problem with the other three pack; but within a day it was rectified! Thank you for being so responsive!
By Cathy
still waiting on order as been in sorting centre since march and desperately need asap so disappointed how long it’s taking, should i read reviews before ordering :(
By Jayde
Response from Eyekepper· Apr 14, 2022
Hello,sorry for all inconvenience. We checked the parcel is still in transit.Could you please wait for a few more days to see any progress of your parcel?Shall you have any further questions,please send the email to [email protected] to contact us.Many thanks.
Sent me a 30% offer which, when you try to order, just says 'you can't use the offer on these glasses' with no explanation of which glasses you can order using this offer. And the company email address doesn't work. Note: Eyekeeper replied saying I could email them their email. As I said, I'd tried that already. It doesn't work.
By YL
Response from Eyekepper· Mar 30, 2022
Hello,you can send the email to [email protected] to contact us.We will deal the issue of coupon invalidation.Many thanks.
My old eyes just need pharmacy readers, but more magnification all the time & those jump from 2.0 to 2.5. No one around here carries 2.25 which is what I need now for both close & mid distance (30" plus to the computer screen). I usually buy in 3 packs so I have a pair around plus I carry a pair in my shirt pocket, but it gets abused since I use it in the workshop, so I want cheap glasses. These folks had them in a 5 pack for about $20 delivered & they were in just a few days. Exactly what I wanted & expected. I didn't pay for expedited shipping, but didn't need it.
By Jim
They are OK for an emergency but thats it. I was using a pair at work to draw a line on some wood to cut...glasses made it impossible as the lense was warping everything...probably bad for your eyes i imagine. Also the polarization is cheap and badly done. would not buy from them again.
By edd W.
Response from Eyekepper· Mar 30, 2022
Hello,sorry for all inconvenience. We have contacted you by email.We will improve our products.Hope we will have more products that you like in the future.Shall you have any further questions,please send the email to [email protected] to contact us.Many thanks.
Sent the wrong magnification. I ordered 2.50 received .50 these are not going to work. Please advise! I cannot use these!!!
By LadyLee C.
Response from Eyekepper· Mar 30, 2022
Hello,sorry for all inconvenience. We went to the background and checked your order. You ordered +0.5.We have contacted you by email.Shall you have any further questions,please send the email to [email protected] to contact us.Many thanks.
