Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
288 reviews
EyekepperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Eyekepper, we are dedicated to providing the finest eyewear solutions, specializing in prescription titanium, metal and metal-free glasses.Our Vision:Eyekepper envisions a world where everyone can enjoy impeccable vision, regardless of their unique needs or style preferences. We believe that eyeglasses should not only enhance your vision but also complement your individuality, offering a perfect blend of function and fashion.Our Expertise:Eyekepper is at the forefront of eyewear technology, with a special focus on titanium glasses and metal-free frames. Titanium is renowned for its exceptional durability, lightweight nature, and hypoallergenic properties. This makes it an ideal choice for individuals seeking eyeglasses that are not only comfortable but also long-lasting. Metal-free glasses, on the other hand, have redefined durability, presenting an innovative solution to the fragility woes commonly associated with traditional hinges. Our Product Range:We offer a diverse and carefully curated collection of titanium and metal-free eyeglasses designed to cater to a wide range of prescriptions and style preferences. Our experienced opticians and eyewear specialists work tirelessly to create glasses that not only meet your visual needs but also elevate your fashion quotient.Your satisfaction is our top priority. We are here to address your questions and concerns.
Eyekepper (eyekepper.com) has 288 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
288 approved reviews, newest moderated first
I found the ordering and delivery process to be simple and fast. My glasses arrived as expected and in good condition. I love these glasses. I ordered 4 pairs and all are well made, comfortable and look great. I will definitely order from Eyekeeper again.
By Sara S.
The spectacle lenses are horrible. I see double and get an instant headache while using the glasses.
By Maria
Response from Eyekepper· Aug 30, 2022
Hello We have received your comment. Reta from the Eyekeeper support team here. We checked your order, and you have purchased three glasses with different magnifications: +1.75/ +2.00/+1.50, do these three glasses give you double images or headaches? Or one of those glasses? Waiting your reply. Best regards. Reta
Money taken from my bank account a week ago but no glasses 🤓 soooo hard to track my order what’s going on anyone know Help
By Jennie M.
Response from Eyekepper· Aug 26, 2022
Hello, Thanks for your comment. Reta from the Eyekeeper support team here. Sorry, we can't find your order at the moment. Would you mind sending an email to [email protected] to let us check your order status? Best regards. Reta
The glasses are stylish and are a perfect fit for my eyesight. I am always getting compliments on how great they look. The most important thing though is they really make a difference in what I read. Great product.
By Kathleen B.
I have purchased several pairs of reading glasses from Eyekeeper & they have all been fabulous, so I'm not going to take a star away because I have been very happy, but my last order, that I just received is not so good. I ordered blue light glasses, but unfortunately the lenses on all 4 pairs are smudgy and my vision is distorted. So I'm disappointed. I won't be ordering anymore.
By Nicole B.
The glasses I ordered are quite good, but ..... why was the order completed and delivered by Ali Express? It seems to me that this company poses as a reputable and somewhat chique business, who then passes on your order to a discount web shop, making quite a considerable profit for doing nothing. If I wanted to use Ali Express I would have chosen to.
By tony B.
Response from Eyekepper· Jul 18, 2022
Hello, Sorry for all inconvenience. We do not sell products on AliExpress. Where did you see our products? We have contacted you by email. Shall you have any further questions,please send the email to [email protected] to contact us.Many thanks.
The lenses of the bifocal glasses, in the neutral part everything is blurred, bad glasses. My reply to yours, thanks for the refund.
By AML
Response from Eyekepper· Jul 4, 2022
Hello,sorry to bring you an unpleasant shopping experience.We've refunded you.Sorry again for the inconvenience.Shall you have any further questions,please send the email to [email protected] to contact us.Many thanks.
At the outset it seems like they’re going to give you good info about delivery but as it turns out no they do not. It’s not so much when they arrive as the lack of information,the tracking information they send simply doesn’t work it seems others have had the same experience not so much as an estimated time of arrival very annoying.
By Eamonn
Response from Eyekepper· Jul 4, 2022
Hello,sorry to bring you an unpleasant shopping experience.We have contacted you via email.Shall you have any further questions,please send the email to [email protected] to contact us.Many thanks.
