Great customer service
Great customer service.
By Consumer
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
720 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find your favorite ready-made readers, prescription eyeglasses frames, bifocals, blue light blocking readers, progressive multifocus, transition photochromic glasses online !
Eyekeeper (eyekeeper.com) has 720 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
720 approved reviews, newest moderated first
Great customer service.
By Consumer
Jenny from the Customer Service team was courteous, efficient and proved reliable in refunding the cost of goods inc delivery charge. The goods in question were lamentably poor. I’ve used several quality brands of cycling sunglasses with fitted reader lens over the past three or four decades. In terms of quality these were not remotely similar, They were flimsy/ not of the durability required.
By Michael
Love these colours and shapes of glasses. Recently had an issue with 3 faulty pairs and I was given a refund within 24 hours.
By Elizabeth
Goede service. Bestelling kwijt geraakt met de post maar ze zijn met een adequate oplossing gekomen
By D. L.
I absolutely love my glasses from Eyekeeper! Not only are they beautiful but the service is excellent, very fast, and they are very helpful. A wonderful company all round 😍
By Hannah Saskia Mary Rose W.
Terrific products! I'm new to eyekeeper.com, and I ordered a couple pairs of blue light readers to try out for computer work. They're the best readers I've had! Comfy to wear- they have a metalless design with screwless spring hinges, which allows them to flex when needed. Plus their customer service team was helpful and friendly by phone. So glad I found this company- highly recommended!
By Ragani
After waiting two weeks for the glasses to arrive from china I found they were totally useless could not see a thing through them near or far if I knew where they were coming from I would not have bothered ordering them they were just basic plastic why say it’s a USA firm with uk hub when you are shipping what i would call junk
By ken S.
Response from Eyekeeper· Jan 17, 2025
Dear buyer, We are very sorry to have given you a bad shopping experience. We've sent you an email. Please check it. Best regards.
Hatte Brillen bestellt und ich liebe sie. Leider sind 2 Brillen schnell am Bügel gebrochen. Eyekeeper hat sofort Kontakt aufgenommen und und mir das Geld für 2 Brillen Rückerstattet. Bin total zufrieden, toller Kundenservice. Danke
By Julia S.