EyekeeperReviews of eyekeeper.com

I had a problem with one pair of sunglasses and I contacted Eyekeeper and they sorted it straight away

Although these reading specs are well made, and are a very good price, don't hold your breath waiting for them. They do NOT dispatch from UK, USA, or Netherlands, they come SLOWLY from China. I counted 24 stops along the tracking route. 15 days from order to delivery is a nonsense nowadays.

Contacted customer service with a problem and had fantastic customer service from Winnie , sorting out my issue really quickly Thanks

Having purchased a pair of specs it was disappointing I had an issue with one arm coming off. On writing to eye-keeper they offered to replace or exchange which Ive requested. Many thanks Eyekeeper good service. Kind Regards David

What fantastic customer service. I had an issue with my glasses & was contacted within 24 hours by Winnie who was very professional & 3 days later I received a replacement pair. There’s no doubt that Eyekeeper has a customer for life in me. You’re foolish if you don’t try them.

I am a repeat customer of Eyekeeper, because of the style choices and value they provide, and their recent response to my latest experience has me delighted to say I'll remain a loyal customer. In a solicited review after my latest purchase, I had to report that I couldn't give one since my package had been stolen by 'Porch Pirates'. Winnie from Eyekeeper Support promptly notified me that they were resending my order free of charge. I just got them yesterday, and I'm thrilled with the glasses! As a former small business owner, I know how important customer service is, and SO DOES EYEKEEPER!

Takes ages to be shipped. They act as if they’re a company based in the US/UK, but their items are shipped from China. The waffle about UK/US storehouses seems to be completely fabricated. The quality of the glasses is also terrible. For something that costs around £20, it’s scamworthy. Horrendous company that should not be in business any longer.

I just received replacement glasses from Eyekeeper for pairs that are two different strengths and am so happy with the customer service. Getting two different strength glasses is not easy. Eyekeeper was kind enough to replace two pairs that had broken. thank you so much!