Was sent wrong strengths and no reply from eyekeeper
I ordered a pair of reading glasses with different strengths for left and right eye. They came wrong: the people at eyekeeper apparently don´t know left from right. I sent 4 emails with pictures for proof, asking them to correct their mistake and send me the correct combination. They didn´t even answer me. I´ve had to open a Paypal case and was refunded by Paypal. So: not recommended, as no customer support at all.
By joris R.
Response from Eyekeeper· Apr 22, 2026
Dear Customer, We sincerely apologize for your unpleasant shopping experience. We have replied to your email. Did you not receive it? Could you please check your spam mailbox? We will verify with you the address for resending. Kind regards, EYEKEEPER

