Awesome customer service
Awesome customer service . And great glasses at a reasonable price.
By Consumer
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
720 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Find your favorite ready-made readers, prescription eyeglasses frames, bifocals, blue light blocking readers, progressive multifocus, transition photochromic glasses online !
Eyekeeper (eyekeeper.com) has 720 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
720 approved reviews, newest moderated first
Awesome customer service . And great glasses at a reasonable price.
By Consumer
So I have had 3 pairs of glasses from eye keeper and have never been asked so much by my customers in my life where they are from, saying I love your glasses can you give me the website ect.
By Denise M.
Total rubbish that comes from CHINA, waited a longggg time for my order and it never arrived. I still got charged and will now have to report this company to my credit card and do a reversal of funds. Swerve this company. Not worth the hassle. Wish I’d checked reviews before I ordered this junk.
By Simba
Response from Eyekeeper· May 22, 2026
Dear Customer, We apologize, but we were unable to locate your order records. Could you please provide your order number so that we can look it up? You can also contact us by email [email protected]. Kind regards, EYEKEEPER
Poor communication, just will not answer emails, I dont like this level of customer service
By ian J.
Response from Eyekeeper· May 14, 2026
Dear Customer, Is there a problem with the product? We could not find a record of your order. You contact us by email [email protected]. We look forward to your reply. Have a nice day! Kind regards, EYEKEEPER
Their communication and efficiency is great.
By Sandy D.
Bagger, ook weer zo'n dropshipper met chinese rommel
By Erik
Response from Eyekeeper· May 12, 2026
Beste klant, Wij verontschuldigen ons oprecht voor uw onaangename winkelervaring. Is er iets mis met het product? U kunt ons feedback verstrekken via e-mail op [email protected]. We zullen het zo snel mogelijk aanpakken. Wij kijken uit naar uw antwoord. Fijne dag! Vriendelijke groeten, Eyekeeper
If you buy it in Europe, you have to pay the returning cost to ship it to the US, even though the product was send from China with very low shipping costs. Quality is very poor of the glasses too.
By Robert R.
Shipping was fast but unfortunately I don't like the fit of the glasses. The nose pads hurt after a while and the frame doesn't sit properly over my ears. I essentially wasted my money because I can't wear them.
By Bobby D.