Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,200 reviews
EyeglassdirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
1,200 approved reviews, newest moderated first
Easy to order. This was my first time ordering online and everything was perfect. The glasses are exactly as expected. I measured my old frames before ordering and checked all the sizing info before making my selection.
By John A.
Exactly what I wanted.
By customer
Beautiful glasses and frames. Very happy and an excellent price for Canadians like me!! Fast delivery from USA
By Gilbert H.
Prompt service. Excellent quality.
By Julia S.
FAST - TOPS IN SERVICE
By alexander S.
Easy order process. Shipped very quickly (single vision) and arrived quickly.
By Jeremy
While the quality of your product is quite similar and substantially cheaper than a competitor I used for an exact same prescription, it took WAY longer to get my glasses. I was also told some inaccurate information over the phone when I went to check the status of my order. That being said, I will definitely continue to use your service - the wait is worth the savings.
By VP
Great service! I wouldn't purchase eyeglasses anywhere else!
By customer
