Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,200 reviews
EyeglassdirectSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
1,200 approved reviews, newest moderated first
Great quality, low price, fast shipping! This is my go-to place for great lenses. They blow all the competition out of the water. The quality of the lens is there!!
By Ellen
Response from Eyeglassdirect· Oct 14, 2026
Ellen, Thank you for the kind words. Customer care.
The price, quality and service are all top notch! The craftsmanship and quality of the lenses for my son’s glasses is amazing.
By Mayprotea
Response from Eyeglassdirect· Oct 14, 2026
We appreciate the great review. Customer care.
Randy is excellent. Great business. I only by my glasses from Randy for a decade now.
By Robert K.
Response from Eyeglassdirect· Oct 7, 2026
Robert, We appreciate the continued support. Customer care
They provide great customer service.
By Henri
Response from Eyeglassdirect· Oct 7, 2026
Henri, Thank you for the great review. Customer care.
My order was completed quickly and well done. When I had some questions, I was able to talk to someone who was helpful, knowledgeable and friendly. I was able to have new frames put on my good and expensive lenses and get them back so I was not long without them.
By retired science T.
Response from Eyeglassdirect· Oct 7, 2026
Glad we were of service. Customer care
all SERVICES listed, been a client of Randy for over 10 years, GREAT.
By Michael F.
Response from Eyeglassdirect· Oct 7, 2026
Michael, Thank you for your continued support. Customer care
Quick, great price, accurate and convenient.
By Joe M.
Response from Eyeglassdirect· Oct 2, 2026
Joe, We are always here to assist. Customer service.
Great service!
By Jermyn
Response from Eyeglassdirect· Oct 2, 2026
Thank you for the great review. Customer service
