Ordering was easy
Ordering was easy. Everything was perfect
By Terry K.
Response from Eyeglassdirect· Jun 17, 2026
Terry, Thank you the kind words. Customer service
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,200 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
1,200 approved reviews, newest moderated first
Ordering was easy. Everything was perfect
By Terry K.
Response from Eyeglassdirect· Jun 17, 2026
Terry, Thank you the kind words. Customer service
Got my new lenses in an old frame. Very timely and went the extra mile to complete my order
By ray
Response from Eyeglassdirect· Jun 17, 2026
Ray, Happy to serve. Customer service
Shipping was relatively quick. Glasses frames arrived undamaged and neatly packed, but one of my pairs of glasses arrived with a small scratch on the lens
By AD.
Response from Eyeglassdirect· May 29, 2026
Thank you for informing us about the scratch. Please contact customer service 866 536 7790
Great prices! Fast service! Rx is made accurately! You can't do any better anywhere.
By Dr. R.
Response from Eyeglassdirect· May 29, 2026
Ron, Thank you for the great review. Customer service
Easy to use website . Great quality good prices
By david n S.
Response from Eyeglassdirect· May 29, 2026
David, Thank for the kind words. Customer service
They make the eyewear exactly as required .. and the company is always available, by email or phone, to answer questions 👍
By MrsD
Response from Eyeglassdirect· May 29, 2026
Maureen, Thank you for your continued support. Customer service
Pretty fast service, replacement lenses where perfect
By James K.
Response from Eyeglassdirect· May 29, 2026
James, Thank you for the kind words. Customer service
Great price, excellent service, and most importantly the quality. I was very impressed with how well the glasses fit. Great job. Thank you.
By George from H.
Response from Eyeglassdirect· May 29, 2026
George, Mahalo Customer service