Great customer service
Great customer service, fast shipping, and amazing quality. Would reccomend, as its a great seller and they have high quality.
By Benji F.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
700 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Eskute Bike is a fast-growing ebike company. We keep offering more choices to people who e-bike to commute and those who e-bike for leisure. It strives to capture a confident, carefree life intended for customers by relentlessly inventing creative innovations.
Eskute US (eskute.com) has 700 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
700 approved reviews, newest moderated first
Great customer service, fast shipping, and amazing quality. Would reccomend, as its a great seller and they have high quality.
By Benji F.
Bella has been extremely helpful to me before, during and after my purchase of my new Eskute bike. I got red! It was delivered quickly and was mostly easy to assemble. I love the smoothness of the ride but will have to practice driving it…no more using balance to ride and/or correct mistakes! My only issue is that it should have come with a free helmet. Thanks Bella!
By Patricia B.
Thank you, Bella
By robert T.
Big shoutout to Jade from ESKUTE support! 🙏 Jade has been helping me with my replacement rear wheel, and I really appreciate the patience, kindness, and support throughout this process. Thank you for taking the time to help me out and keeping me updated. I really appreciate everything! 💯❤️
By masuda B.
Customer service has answered our emails and responded to them in inappropriate timeframe, as well as helped handle everything that we had needed help with
By Zak H.
They keep me updated an informed of what was going on
By Gabe W.
Great bike! Great battery length!
By Tara A H.
The bike runs well. Had a few problems but jill and jenny helped me out a lot.
By Sumit S.