Fast and reliable
Responded quickly and followed through with overnight shipping me a replacement wheel lock key. My experience with them was perfect - they saved my bikepacking trip from being canceled.
By JCK
Monday, November 2, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
261 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your authorized North American Pitlock Dealer, proudly serving the United States and Canada since 2006. Find the right Pitlock products to fit your needs: locking skewers for bike wheels, Pitlocks for seatposts, topcap locks for forks, brakes security bolts, Pitstopper allen bolt plugs, Pitlock solid axle nuts, and more.
Urban Bike Tech (urbanbiketech.com) has 261 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
261 approved reviews, newest moderated first
Responded quickly and followed through with overnight shipping me a replacement wheel lock key. My experience with them was perfect - they saved my bikepacking trip from being canceled.
By JCK
all the items came as expected and they were able to give me a thru axle that was keyed alike to the seatpost skewer, yay!
By hunter
Super fast and quality shipping of quality Pitlock products. Definitely recommend Urban Bike Tech for bike security adornments!
By Chaz
Responsive and quick service. Items ship immediately. Best store for Pit Lock products.
By Suke
I am missing part of the order, the pitlock cover for the end with the locking nut. Will send the details in an email.
By devin T.
Excellent customer support and response!
By Dragon R.
Got everything I ordered, fast shipping, and a quick email answer to the question I had about what I needed.
By MitchBob
Quick delivery. Customer support replies emails right away. Highly recommend retailer.
By Cesar