Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Great customer service. Called me within the first day of signing up online and assisted me over the phone. No automated A.I. talking to real people over the phone who are super helpful.
By Daneisha S.
Response from Emotionalsupportanimal· Dec 5, 2025
Thank you! Our team loves providing real, helpful support over the phone and guiding pet owners through ESA registration. We appreciate your feedback!
Priscilla was an amazing help and answered all of my questions
By Emma C.
Response from Emotionalsupportanimal· Dec 5, 2025
We’re so happy Priscilla could answer all your questions and make the process smooth. Your kind words mean so much to her!
Priscilla was an angel! she quickly got me exactly what i needed with zero hassle, definitely recommend :)
By kala C.
Response from Emotionalsupportanimal· Dec 5, 2025
Thank you! Priscilla is thrilled she could make the ESA process effortless for you. Your recommendation is greatly appreciated!
Helpful staff. Clear instructions. Melly went above and beyond for me as im in the process of moving.
By Joshua R.
Response from Emotionalsupportanimal· Dec 5, 2025
We’re delighted Melly could help guide you through the ESA registration process, especially while you’re in transition. Thank you for your kind words!
Shana was absolutely amazing helping me with my ESA journey giving me all the information that I needed to register my dog I really appreciated her kindness
By Angel H.
Response from Emotionalsupportanimal· Dec 5, 2025
Thank you! Shana is so happy she could provide all the information you needed and make your ESA journey smooth and kind.
Melie was the sweetest person ever. I have lost everything due to my boyfriend and domestic violence and homeless living out of a hotel and all places don't accept animals and I can't lose my biscuit and she worked so hard and was so sweet to help me. She is a doll. Made my day. Wanted to hug her through the phone. She went above and beyond for me and it really means the world to me after losing everything. I will def keep in touch with her
By Chantelle S.
Response from Emotionalsupportanimal· Dec 5, 2025
We’re so moved by your story! Melie loves going above and beyond to help pet owners keep their fur babies safe and happy. Your gratitude truly makes her day.
Priscilla was very helpful! She walked me and my mother through everything and helped us a lot!
By carmen D.
Response from Emotionalsupportanimal· Dec 5, 2025
Thank you! Priscilla is thrilled she could guide you and your mother through the ESA registration process smoothly.
Shana was so very kind and helpful. She was knowledgeable and was able to answer all my questions. I was able to get certified and get everything that I needed.
By Shyann N.
Response from Emotionalsupportanimal· Dec 5, 2025
We’re so happy Shana could provide kind, knowledgeable support and help you get certified. Thank you for your kind words!
