Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Priscilla Coll was really nice and friendly, she perfectly explained to me the process of how this will work and was understanding to my situations.
By Zay
Response from Emotionalsupportanimal· Jan 18, 2026
Thank you so much, Zay! We’re glad Priscilla Coll was able to clearly explain the process and support you with kindness and understanding. We truly appreciate your feedback! Warm regards, The EmotionalSupportAnimal.com Team
Priscilla was very professional.
By Tim J.
Response from Emotionalsupportanimal· Jan 18, 2026
Thank you for your review, Tim! We’re glad to hear that Priscilla provided a professional experience. We appreciate you taking the time to share your feedback. Warm regards, The EmotionalSupportAnimal.com Team
Priscilla was very understanding and patient with me and answered all my questions!
By Sierra Bird H.
Response from Emotionalsupportanimal· Jan 18, 2026
Thank you for your review, Sierra! We’re happy to hear that Priscilla was understanding, patient, and able to answer all of your questions. We truly appreciate your trust and kind words. Warm regards, The EmotionalSupportAnimal.com Team
She is amazing! I couldn’t recommend enough
By Ireland D.
Response from Emotionalsupportanimal· Jan 17, 2026
Thank you so much, Ireland! We’re thrilled to hear you had such a great experience. Your recommendation means a lot to us! Warm regards, The EmotionalSupportAnimal.com Team
Presilla was so helpful and patient with me
By Jude A.
Response from Emotionalsupportanimal· Jan 17, 2026
Thank you for your kind words, Jude! We’re so glad to hear Priscilla was helpful and patient throughout your experience. We truly appreciate your trust. Warm regards, The EmotionalSupportAnimal.com Team
Great experience
By Brittany H.
Response from Emotionalsupportanimal· Jan 16, 2026
Thank you for your review, Brittany! We’re so glad to hear you had a great experience. We truly appreciate your support and trust in us. Warm regards, The EmotionalSupportAnimal.com Team
She’s the best, she guided me and make feel very confident about the payment process and everything. Thankssss ✨✨
By Asly C.
Response from Emotionalsupportanimal· Jan 15, 2026
Thank you so much for your kind words! We’re thrilled to hear she made you feel confident throughout the payment process. We truly appreciate you choosing US Service Animals!
It was very easy and quick, she was very sweet and easy to talk to.
By Brie B.
Response from Emotionalsupportanimal· Jan 15, 2026
Thank you so much for your kind feedback! We’re happy to hear the process was easy and quick, and that our team member made you feel comfortable throughout. We truly appreciate you taking the time to share your experience.
