Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
905 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
905 approved reviews, newest moderated first
Brittany H was extremely helpful and you can hear her passion and care for you and your animal. I highly recommend Brittany if you can request who you would like to speak with she an outstanding representative.
By Jalen T.
Response from Emotionalsupportanimal· Feb 24, 2026
Thank you so much for your kind words! 💙 We’re so glad Brittany H made such a great impression. We’ll be sure to share your feedback with her — she’ll truly appreciate it! 🐾✨
Priscilla C. helped me understand the process of recieving and esa letter.She was very knowledgable and was able to anwser all my questions and concerns.Before the call ended she made it her duty that I received and confirmed any documents necessary.Thanks much for making this process easy
By Michelle R.
Response from Emotionalsupportanimal· Feb 24, 2026
Thank you so much for your kind feedback! We’re glad Priscilla was able to clearly guide you through the process and address all of your questions. We truly appreciate you sharing your experience!
My experience over the phone with was remarkably easy and comforting. Priscilla assisted me patiently and was very informative about any concerns I had. The different package plans they have to offer make it easy to cater to whatever budget constraints you might have.
By aaron S.
Response from Emotionalsupportanimal· Feb 23, 2026
Thank you so much for sharing your experience, Aaron! We’re thrilled to hear that your call was easy and comforting, and that Priscilla provided patient, informative support every step of the way. It’s wonderful to know our package options helped you find something that fits your budget and needs. We truly appreciate your kind words and will be sure to pass them along to Priscilla! Warmly, EmotionalSupportAnimal.com Team
Priscilla was so sweet and helpful! I enquired about an ESA letter and had everything figured out and scheduled within half an hour of my inquiry. 10/10.
By Mary
Response from Emotionalsupportanimal· Feb 23, 2026
Thank you so much for your kind words! 🌟 We’re thrilled to hear that Priscilla was able to assist you so quickly and make the process smooth and stress-free. Providing fast, supportive service is exactly what we aim for, and it means a lot to know we delivered a 10/10 experience for you! If you ever need anything else, we’re always here to help. 💛
My fist call with Priscilla was amazing she helped me out a lot and made sure I was gonna getting everything I needed, just waiting to be fully approved now
By Brooklynn V.
Response from Emotionalsupportanimal· Feb 23, 2026
Thank you so much for sharing your experience, Brooklynn! We’re so glad your first call with Priscilla was such a positive one and that she made sure you had everything you needed. That kind of care and attention means so much. We’re excited for you as you wait for final approval, and we’re here if you need anything at all! Warmly, EmotionalSupportAnimal.com Team
Priscilla helped me a lot to understand the portal and how everything else worked! She talked through everything very thoroughly amd was super nice the whole time! She was very sweet and cooperative while I was having a conversation with her! I felt very warm and comfortable talking with her due to her helping me a lot!
By Meredith H.
Response from Emotionalsupportanimal· Feb 23, 2026
Thank you so much for your kind words, Meredith! We’re so glad Priscilla was able to clearly walk you through the portal and make you feel comfortable every step of the way. Creating a supportive and welcoming experience is very important to us, and we’ll be sure to share your thoughtful feedback with her. Warmly, EmotionalSupportAnimal.com Team
Excellent service answered all my questions. Thank you, BRITTANY.
By BRIAN S.
Response from Emotionalsupportanimal· Feb 22, 2026
Thank you so much for your kind words, Brian! We’re thrilled to hear you had an excellent experience and that all of your questions were answered clearly. Brittany will be so happy to know she made a positive impact and provided the support you needed. We truly appreciate you taking the time to share your feedback. Warmly, EmotionalSupportAnimal.com Team
Priscilla was so nice and friendly. She provided in depth expectations and answered all of my questions and concerns.
By Priscilla
Response from Emotionalsupportanimal· Feb 21, 2026
Hi Priscilla, Thank you so much for your kind words! We’re so happy to hear that you had such a positive experience and that everything was explained clearly and thoroughly. Providing friendly, detailed support and addressing every question or concern is exactly what we strive for. We truly appreciate you sharing your experience! Warmly, EmotionalSupportAnimal.com Team
