EGOReviews of egopowerplus.com

I have had two ego mowers in two years. Both had the self propel go out. First in three months, second in ten months. First they replaced under warranty. Second ego had the worst coustmer service. They were telling not under warranty with out knowing what was wrong. Then you don't have a receipt we won't even look at it, even though registered. I produced receipt they finally let me take it. It took 30 days to be told they won't cover my 10 month Ego mower with supposed 5 year warranty. Had my Ryobi mower for 3 years no problem gave to kid to get ego bad mistake.

I purchased the EGO battery power chain saw. It has been a great light weight saw. The battery held up 2 hours before recharging. Cuts smooth and it’s not loud like my gas chainsaw. Since we went through an ice storm this year. I had so many broken tree limbs in my yard. This saw has been great with its performance. I would definitely buy the EGO battery power tools again!!!!!

Bearing seat on trimmer worn first time a new head was required. Impossible to get parts, install and fix are useless. Total tools can't get parts, mower ship can't get parts, total failure of customer service stay away. Been ongoing for a month

Had 2 batteries, first one broke down after 10 months the 2nd one right before its warranty ended, comical.

Stay with gas, battery goes out right when the warranty go out! Almost like it's planned that way!

I purchased 3 EGO products, Mower, Trimmer and Blower, plus 3 batteries. Total cost over $3000 in Australia. The worst decision of my life. The battery capacity dropped off considerably after 2 1/2 years and the moment the 3 year battery warranty expired, the batteries started totally failing one by one. I contacted EGO and discussed, that I had purchased what I thought was a premium quality product and as such was reasonably happy to have paid a premium price. It is fair and reasonable to expect the EGO batteries to last more than a couple of years before significant performance deterioration as EGO promotes their battery life as 6 to 7 years under normal use. EGO said they were aware of some battery problems, but were not prepared to enter into discussion with my circumstances.

Hands-down the worst Customer Service experience I’ve ever had! It’s bad enough the product breaks down within a year but then they send you a new email every day asking you a question then every other day they ask you the same question they’ve already asked you and ask you to reply again they tell you the serial numbers are wrong even if you send them a photograph of them. They are absolute and complete frauds and idiots. Don’t buy their junk product.

Worst product I’ve ever owned .