Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
701 reviews
EditorialistSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Editorialist is a comprehensive, technology-powered approach to servicing the luxury goods shopper. Editorialist fuses personal styling, content, and shopping in one seamless digital experience driven by proprietary technology, e-commerce tools and luxury fashion content. We are reinventing the way brands and retailers reach UHNW consumers. We connect affluent shoppers with best-in-class stylists and editors and connect brands with the most powerful consumer, all while delivering a personalized white glove experience.
Editorialist (editorialist.com) has 701 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
701 approved reviews, newest moderated first
All on time no fusd
By Richard A.
Response from Editorialist· Jun 2, 2026
Hi Richard, we're delighted to hear that everything arrived on time and without any fuss. Providing a smooth and reliable shopping experience is what we strive for, and we're glad we could deliver that for you. We appreciate your support and look forward to serving you again!
Easy process
By Matthew J.
Response from Editorialist· Jun 2, 2026
Hi Matthew, we're delighted to hear that you found the process easy. Providing a smooth and hassle-free shopping experience is always our goal, and we're glad we could deliver that for you. Thank you for choosing us, and we look forward to serving you again in the future!
Great service and quality of product
By Colleen L.
Response from Editorialist· May 31, 2026
Hi Colleen, we're delighted to hear that you were happy with both our service and the quality of your product. We truly appreciate your support and look forward to serving you again in the future.
The dress is gorgeous, quality and fabric impressive. Was shipped quickly but unfortunately I didn’t realize it needed a signature to be delivered so I was not home when UPS came so they didn’t leave it. It was several days before it was redelivered but I have it now and it is beautiful and cannot wait to wear it to the wedding.
By Kathryn H.
Response from Editorialist· May 30, 2026
Hi Kathryn, thank you for your review! We're delighted to hear that you love the dress and that the quality and fabric met your expectations. We apologize for the inconvenience caused by the signature-required delivery and the delay in receiving your package. We're glad it arrived safely in the end and hope you have a wonderful time wearing it to the wedding. Thank you for shopping with us!
It was my first time ordering through the Editorialist so honestly I did not know what to expect but it had the tennis skirt I was looking for. Not only did everything go very smoothly but it exceeded my expectations. When ordering I paid 100$ for the dress. When I received the confirmation email, the platform informed me that the dress ended up being cheaper and refunded me 28$. I received my order promptly and I cannot wait to find some great items again on the platform.
By Sylvie B.
Response from Editorialist· May 30, 2026
Hi Sylvie! Thank you so much for sharing your experience and for trusting Editorialist for your first order! We’re so happy to hear everything went smoothly and that we were able to exceed your expectations. It’s wonderful that you found the skirt you were looking for, and even better that you received an automatic refund due to the price adjustment. We truly appreciate your kind words and look forward to helping you discover more great pieces in the future!
So helpful with my return and extremely quick to respond.
By Samantha M.
Response from Editorialist· May 28, 2026
Hi Samantha! Thank you so much for your kind feedback! We’re so happy to hear that our team was able to assist you quickly and make the return process smooth and easy. We truly appreciate your support and hope to serve you again in the future!
Quick and timely delivery, no hiccups
By Cyrano D.
Response from Editorialist· May 28, 2026
Hi Cyrano! Thank you so much for your kind feedback! We’re delighted to hear you had a smooth experience and that your order arrived quickly and without any issues. We truly appreciate your support and look forward to serving you again in the future!
Ordered item and paid $19 for 2 day shipping. Got an email saying it couldn’t be shipped in two days and that my $19 would be refunded. I received my order two days before I needed it and when I opened the box they had sent me a completely different item. I have reached out and complained, sent photos of what I received instead of my item and I’m still waiting to hear back on how this mess is going to be taken care of. Very disappointed in my experience with this company and will never be using them again.
By Mya K.
Response from Editorialist· May 27, 2026
Hi Mya! We’re truly sorry for the confusion and inconvenience this experience has caused. The shipping fee was refunded, as express shipping unfortunately was not available for this order. We can also confirm that the Ruby Clay Flower Boot Vases are still expected to arrive. Please know that our support team is actively working with you directly, and we are continuing to coordinate closely with our partner merchant to resolve this matter as quickly and smoothly as possible for you. We truly appreciate your patience, understanding, and continued cooperation while we work toward a resolution.
