Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
604 reviews
DropguysSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Dropguys (dropguys.com) has 604 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
604 approved reviews, newest moderated first
Great customer service!
By matt W.
Response from Dropguys· Oct 3, 2026
Thank you, Matt! We really appreciate the kind words and are grateful you took the time to share your experience with our customer service. — The Dropguys Team
Khamille with Dropguys responded quickly and was very helpful when I had to cancel an order.
By Susan L.
Response from Dropguys· Oct 3, 2026
Thank you, Susan! We really appreciate you taking the time to share your experience. It means a lot to hear that our team could respond quickly and make the cancellation process easier for you. — The Dropguys Team
My new s26 ultra was badly damaged on the back with cracks everywhere after a fall of a couple feet onto a driveway. This is a terrible product. DO NOT BUY.
By Jennifer B.
Response from Dropguys· Oct 3, 2026
We’re sorry to hear about the damage to your S26 Ultra and understand how frustrating that experience must have been. If you haven’t already, please reach out to us at [email protected] so we can look into what happened and see how we can help. — The Dropguys Team
DROPGUYS have the best customer service I have ever experienced, I received the wrong item, and it was handled immediately in the best possible way. Their cases and screen protectors are fantastic, I have dropped my iPhone a few times, and thanks to the case it still looks brand new. Can't recommend this company and their products enough.
By FB
Response from Dropguys· Oct 3, 2026
Thank you for such a thoughtful review! We appreciate you sharing your experience with both our products and customer service. It’s great to hear our team could quickly resolve the mix-up and that your case has kept your iPhone protected through a few drops. Your support means a lot to us! — The Dropguys Team
Fantastic customer service
By Virginia S.
Response from Dropguys· Sep 13, 2026
Hi Virginia, Thank you for the wonderful feedback! We truly appreciate you recognizing our customer service and taking a moment to share your experience. We’re always here to help whenever you need us. — The Dropguys Team
Customer service for dropguys is great. Their product is quality as well.
By Sue B.
Response from Dropguys· Sep 13, 2026
Hi Sue, Thank you for the kind words! It means a lot to hear that you’ve been happy with both the quality of our products and the support from our team. We truly appreciate you taking the time to share your experience. — The Dropguys Team
Quick response and rapid resolution
By Douglas H.
Response from Dropguys· Sep 13, 2026
Hi Douglas, Thank you for the kind words! We appreciate you highlighting the quick response and resolution. It means a lot to know our team was able to get things sorted without the runaround. — The Dropguys Team
Great customer service, got back to me real quick, acknowledged my problem and help me to resolve it satisfactorily, 10 out of 10 service!
By EDUARDO
Response from Dropguys· Sep 13, 2026
Hi Eduardo, Thank you for the 10 out of 10! We really appreciate you taking the time to share your experience. It’s great to know our team was able to respond quickly, understand the issue, and get everything resolved for you. — The Dropguys Team
